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Life Product Assistant Manager / Manager

FWD Group Management Holdings Limited Singapore
Posted 15 days ago Permanent Competitive
Life Product Assistant Manager / Manager
FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit www.fwd.com

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

Similarly, if you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

End to end product conceptualisation, implementation and launch for all life products across DTC and FA Channel.

KEY ACCOUNTAIBILITIES
  • Work with local and group teams to develop annual product plan for the company
  • Develop strong culture of product innovation through regular workshops with partners, customers, internal stakeholder and re-insurers
  • To source for reinsurers and together with pricing and underwriting teams be responsible for negotiating terms and conditions for new products
  • To lead the treaty sign off for both internal and external stakeholders
  • Conduct initial product feasibility assessment on product ideas with stakeholders
  • Ensure all products are developed in accordance to the company's product management framework
  • Draft product materials such as contracts, product summaries etc and get it sign off by all departments
  • Work with other teams to deliver policy documents, product specifications
  • Prepare product approval document for local as well as Group office in a timely manner.
  • Handles queries and coordinate answers for all Group office queries
  • Coordinate with other teams to ensure all relevant user requirements are provided in a timeline manner
  • Ensure high quality UAT support to ensure our customers and partners have a delightful experience with the company
  • Support the marketing team to ensure that the key messages are well articulated in the brochure or any other marketing efforts
  • Do market research and comparison to ensure that our plans are competitive
  • Engage partners to secure buy in for our products
  • Prepare proposition decks and do presentation to managements as well as partners to get product buy in.
  • To conceptualised and support product related campaign / marketing initiatives.
  • To provide secretarial support during product meetings.
  • To support trainers and BDMs on product queries.

QUALIFICATIONS / EXPERIENCE
  • Degree-holder with 4 - 8 years of experiences in life insurance companies
  • Experience in product team is essential

KNOWLEDGE, SKILLS & ABILITY
  • Strong knowledge about life insurance industry
  • Strong interpersonal and communication skills
  • Excellent command of English
  • Project management experiences is an added advantage
Job ID  R-0020896
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