Middleware Production Support Analyst Middleware Production Support Analyst …

Nityo Infotech Services Pte Ltd
in Singapore
Contract, Full time
Be the first to apply
96000
Nityo Infotech Services Pte Ltd
in Singapore
Contract, Full time
Be the first to apply
96000
Posted by:
Amita Singh • Recruiter
Posted by:
Amita Singh
Recruiter
Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment. Skill Sets : Oracle, IBM MQ Series, ANSI C, Unix Korn Shell programming, Solaris platform/Linux, Veritas Clustering/Data Guard.

Key Responsibilities

  • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages.
  • Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
  • Implement continuous process improvement, including but not limited to, policy, procedures, and production monitoring.
  • Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
  • Develop and maintain relationships with technical staff, end users and clients.
  • Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.
  • Demonstrate creativity, innovation and high performance.

Must have :-

  • Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
  • Experience and knowledge with Oracle, IBM MQ Series will be big advantage
  • Hands on/troubleshooting experience in ANSI C and Unix Korn Shell programming.
  • Experience on middleware messaging standards, tools and monitoring tools.
  • Working experience on Solaris platform/Linux./ Veritas Clustering/Data Guard is highly preferred
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