Presales consultant - MetaTrader

Responsibilities: 

• Comprehend and convey Integral solutions and offerings to both internal and external audiences.
• Collaborate with the sales team during the pre-sales phase, overseeing demonstrations, product walkthroughs, and solution development for potential clients.
• Collaborate with various stakeholders, both internal and external, to implement new client installations and maintain existing client implementations.
• The onboarding responsibilities encompass verifying liquidity, straight-through processing (STP), creating organizational structures, deploying MT4 and MT5, configuring user accounts, providing product training, addressing client inquiries, and coordinating test trades, among other tasks.
• Aid in configuring solutions in both test and production environments, ensuring successful execution and a positive impact on customer operations.
• Provide continuous operational support and maintenance for customer setups.

Qualifications:

• Possess an academic degree in a technical or financial field.
• Proficient in MT4 and MT5 server deployments and upgrades, bridge and gateway settings.
• Proficient in UNIX commands, with mandatory knowledge.
• Proficient in trading and aggregation engines, bridges, and gateways.
• Familiar with back-office workflow and STP processing, including expertise in the FIX messaging protocol.
• Knowledgeable about financial markets, their operations, and Broker/Trader workflows, with a specific focus on FX and CFDs.
• Have experience collaborating with and supporting a Sales organization.

Skills and Characteristics:

• Highly motivated team player.
• Demonstrates strong organizational skills.
• Capable of multitasking, prioritizing tasks, and working independently.
• Possesses strong communication skills, both oral and written.
• Exhibits excellent problem-solving and troubleshooting abilities.
• Skilled at interacting with both internal and external stakeholders and effectively managing expectations.
• Thrives in a fast-paced work environment.
• Proficient in diagnosing system issues and providing technical support to users.