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RNF Specialist

Prudential plc Singapore
Posted 3 days ago Permanent Competitive
RNF Specialist
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Executing all Representative Notification Framework (RNF) related transactions including appointment, cessation, and change of particulars related transactions. You will also be tasked to prepare periodic reports and updating of SOP. There will be opportunities for involvement in ad-hoc projects as part of automation and digitalization journey.

Job Description:
  • Lodgment of documentation on MASNET for the appointment of Representative for Licensed Financial Advisers.
  • Collate newly approved RNF applications to inform stakeholders and ensure records of newly appointed agents are updated on internal system
  • Process resignation or termination of agents and tracking of recovery items
  • Lodgment of cessation of representative on MASNET
  • Lodgment of change of particulars submission for agents, including update to internal system and MASNET
  • Manage team's mailboxes to ensure timely response to requests and queries.
  • Prepare and/or verify periodic reports
  • Provide support to team lead to ensure standard operating procedures (SOPs) are up-to-date
  • Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
  • Provide business inputs and collaborate with key stakeholders on process improvement and automation projects, including putting up work requests and business requirements, as well as UAT testing

Who we are looking for:

Competencies & Personal Traits:
  • Comfortable with engaging with external partners, colleagues across divisions, functions to coordinate and collaborate at all levels
  • Confident in decision making and problem solving
  • Able to adapt to fast-paced and challenging work situations
  • Meticulous with strong eye for details
  • Familiar with FAA and MAS regulations

Working Experience:
  • Relevant working experience preferred

Professional Qualifications: N/A

Education:
  • Diploma/Degree in any discipline

Language:
  • Strong command of English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Job ID  24060213
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