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Sales Manager, Acquisitions, Asia

American Express Singapore Singapore
Posted 2 days ago Hybrid Permanent Competitive

Accertify – Sales Manager, Acquisitions, Asia (B35)

About Us

Accertify Inc, is the market leader in fraud and payments solutions for e-commerce merchants and is wholly owned by American Express. Due to market demand, our collaborative culture and strong work ethic, we are experiencing tremendous growth for our industry leading fraud prevention solutions. Driven and passionate about rapid expansion in the US, EMEA APAC and LAC markets, our suite of products provides merchants with an end-to-end automated fraud solution for card-not-present (CNP) purchases, identify theft, online scams and policy abuses, merchandise returns and exchanges as well as chargeback management and other data management challenges.

About the Role

Reporting to the General Manager of APAC, your primary responsibilities will include purposeful and well-thought-out strategies to identify, qualify and close sales opportunities for the business across Asian markets, principally Singapore, Hong Kong, Thailand, Malaysia, Philippines and India. You will be passionate learning about customer problems and demonstrating curiosity to build knowledge and rapport before promoting a solution. Operating across a complex market environment in Asia, you will love working in a growth industry that provides businesses with a harmonious payment experience whilst protecting consumers and merchants from online payment and identity fraud. This is truly an exciting opportunity to lead the sales function for Accertify whilst playing a pivotal role in the growth of our business in the APAC region.

Responsibilities

  • Identifying and closing opportunities with prospective merchants to generate new Online Fraud, Identity and Chargeback Management revenues in a balanced and profitable manner.
  • Developing and executing a sales strategy that targets Asia based merchants with large transactional volumes and a strong online presence.
  • Demonstrating the value of Accertify fraud solutions into a wide variety of partners involved in the buying process (C-Suite, VP Information Systems, Director Fraud Detection).
  • Owning the end-to-end sales cycle using a collaborative and consultative approach that seeks to fully identify customer problems before applying a well thought out and compelling solution.
  • Playing an active role at an industry level whether that be at external events or conferences, speaking engagements or working with associated bodies or organisations to advance awareness and understanding of developments in the payments and fraud space.

Required Qualifications

  • Demonstrated success in developing and executing sales strategies across ASEAN markets. The ability to assess for opportunity and risk across a multi-geographic environment before making critical go-to-market decisions will be key to success in this role.  
  • Experience looking after sophisticated and complex client structures that require consultative sales and solutions-oriented skills with an emphasis on demonstrating return on investment and other compelling financial, operational and customer benefits for clients.
  • High level sales or executive presentation skills with ability to gain credibility and trust with variety of collaborators and influencers within the client organisation.
  • Ability to demonstrate and navigate key relationships held by multiple parties across American Express and Accertify both within and beyond the APAC region.
  • The ability to think beyond classical selling parameters to build innovative solutions and “win- win” scenarios in securing new customers.
  • Agility to learn from mistakes whilst remaining committed to finding solutions despite difficulties and uncertainty.

Whilst experience in online payments or identity fraud is not vital, an understanding of this area and/or the payments space in Asia would be a distinct advantage.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express? 

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Job ID  22015163
ABOUT COMPANY
Singapore
407 Employees Credit

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey, with programs and benefits to back you at each stage of your career and life. Together, we’ll win as a team, striving to uphold our powerful backing promise to our customers and each other every day. And, we’ll do it in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

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