Securities Ops Transformation PO Securities Ops Transformation PO …

Permanent, Full time
Be the first to apply
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Securities Ops Transformation PO
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
The role will act as Product Owner and/or Process owner (PO) responsible for maximising the business value of the product and the work of the Team (or squad). FSS Ops Productivity & Efficiency PO owns and manages the FSS Ops product backlog (Active & Passive) and is ultimately accountable for the successful delivery of the ops productivity & efficiency programme. The role will support all tech and non-tech squads relevant to FSS Ops Productivity & Efficiency investments
Product Owner must have a solid vision on what candidate would like to deliver to clients. This would require the person to have deep understanding of industry trends and client needs and, should be able to weigh in the risks and opportunities. The role would also need to work with Subject Matter Experts from each system to build Product Backlog which maximizes value delivered to customers.
Business Strategy, Operations & Infrastructure
  • Provide thought leadership on strategy, cost, solution design, FM alignment, architecture, and risk, as it pertains to Ops Productivity & Efficiency investments
  • Ensure necessary forums (ie. Scrum of Scrums, Retros) in place to provide transparency and oversight to Global Operations Heads of Securities Ops and Funds & Fiduciary Ops, and other levels of MT (ie. FMO MT, FSS MT)
  • Establish escalation framework across all FSS Ops initiatives to ensure proactive mitigation of blockers and other delivery risks
  • Factor in growth demands, risk & regulatory requirements in backlog curation, in addition to FTE benefits
  • Work with Central Ops stakeholders to ensure alignment between prioritized FSS Ops initiatives and other functions (Finance, New Business, Cost & Capacity, Strategy, SMEs, Policy/Procedures, Risk)
  • Implement necessary tooling for effective alignment & oversigh
  • Work with Capacity Management owners to ensure effective metrics are in place for prioritized initiatives
  • Proactively and continuously validate expected benefits and re-prioritise as required
  • Upon successful delivery of product solutions, support central and functional teams in recovery and realization of benefits
  • Provide inputs into monthly MBR forums and annual budgeting processes
  • Ensure eCIO and other BE related tracking mechanism are up to date and reflective of Ops Productivity & Efficiency programme deliveries
  • Ensures compliance with group and country policies, code of conduct, regulations, and laws
  • Work with relevant leads to ensure requests are rolled out in a controlled and timely fashion
  • Defines product requirements and makes sure they are complete, integral and consisten
  • Lead team through the process of clarifying requirements and delivery expectations with stakeholders
  • Provides input into squad members evaluation and performance review as required
  • Interact with other Squads in synchronization to implement cross-squad tasks
Stakeholder Management
  • Building strong, influential & trusted stakeholder relationships at all levels; with focus on senior group level stakeholders
  • Act as a conduit between all key stakeholders and the MT to ensure that our strategic agenda is delivered effectively despite potentially conflicting agendas & priorities of our stakeholders.
  • Effectively communicate strategic agenda, and progress through regular face to face engagement & timely communication (e.g. via email, in PED steering committees, business forums & project updates)
  • Responsible for creating a stakeholder engagement plan & ensuring that this is delivered against
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead Securities Operations business efficiency function to achieve the outcomes set out in the Bank's Conduct principles Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Securities Ops Head, FSS Product, COE/GBS Leads, FMO Change
  • Financial Markets Technology & Operations Global Teams
  • Operation Heads, Country/regional Operation team, Country/Regional Business team
Other Responsibilities
  • Embed Here for good and Group's brand and values across the department;
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
  • Responsible for innovation concepts & opportunities within Securities Services Operations
  • Innovation opportunities: partner with various groups to identify and pursue innovation opportunities which can benefit the securities services business within SCB
  • Automation & digitisation: plan and execute operational enhancements to further automate business processes while identifying as yet, unknown opportunities for greater business efficiency and client services.

Our Ideal Candidate
  • Lead high priority, cross-Operations initiatives, addressing key strategic issues and functional architecture in close partnership with Operations and Technology, with a focus on shaping and implementing operation's global technology strategy to meet business goals
  • Be a strong people influencer and product owner, to deliver proof of concepts and execute on incubation ideas, that will span across lines of businesses and locations, while ensuring adherence to governance and controls
  • Provide support for priority cross-operations strategic initiatives, including analysis, business requirements, stakeholder management communications and initiative execution
  • Support all phases of major initiative development from concept through tangible deliverables
  • Measure outcomes on Change initiatives/ program post-implementation to evaluate benefits
  • Defines product requirements and makes sure they are complete, integral and consistent
  • Define squad objectives and scope, taking into account resource constraints and long term vision
  • Manages relationships and synchronizes it with the Tribe Lead, Chapter Lead and other Product Owners in Squads responsible for related products to align on roadmaps, priorities and dependencies
  • Interact with other Squads and tribes in synchronization ceremonies to implement cross-squad tasks
  • Strong understanding of the wider business, economic and market environment in which the firm operates
  • Understanding of Securities Services/custody processes and key associated market risks
  • Track record in delivering large change programmes and continuous improvements with strong project hygiene and transparency
  • The ability to assess the effectiveness of the firm's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
  • Ability to inspire, lead and engage with people at all levels to deliver and drive change
  • Proven Relevant Degree/Diploma level education, and/or 10 years of previous experience within Securities Services industry

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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