Senior/Technical Specialist, Switch Ops
Job Responsibilities/Requirements:
Job Responsibilities: - Perform following daily operation and maintenance activities on mobile network infrastructure
- Monitor, diagnose and resolve network related issues to maintain service uptime
- Execute system change management in meeting business requirements
- Attend to problem tickets from customers or external partners within the defined service level
- Interact with external telecom partners - be it domestic or international for interworking tests or service verification
- Leverage automation skills to improve efficiency in system operation and fault identification
- Assist in documentation of new process and procedures to improve team efficiency
- Perform 12-hours rotating shift duty
Job Requirements: - Diploma / Higher NITEC in Telecommunications, Computer or Information Technology
- Prior knowledge in managing mobile network operation
- Candidates with any of the following experiences are preferred:
- Experience working with scripting tool for automation
- Experience in managing and operating virtualised platform
- Experience in network troubleshooting
- Strong experience in Linux Shell
- Ability to work well as part of the team in a fast-paced environment
