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Senior Associate / Associate, Business Policy, Process & Management Manager, Institutional Banking Group COO Office

DBS Bank Limited
Singapore
Posted 4 days ago Permanent Competitive
Senior Associate / Associate, Business Policy, Process & Management Manager, Institutional Banking Group COO Office
Business Function:

Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated longstanding relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities:
  • Assist in driving, managing, communicating, and implementing end-to-end business and credit process workflow enhancements and solutions as the Bank transforms the way we work.
  • Assist in driving policy and process matters to support IBG initiatives and activities with an aim to improve IBG Employee/Customer Journey
  • Be the voice of IBG and represent the IBG community in cross Business Unit/Support Unit workgroups, councils and/or projects in achieving common goals
  • Work with various IBG teams and other stakeholders to ensure alignment of policies, processes and initiatives
  • Prepare business updates and presentations to senior management and other stakeholders on key business policy and process changes
  • Collate and study various dimensions of data, perform analysis of data trends, to support recommendations for business and process improvements
  • Take charge of tracking and monitoring of various IBG initiatives and assist in ad-hoc tasks/ projects/ initiatives in a highly dynamic and challenging environment
Requirements:
  • Bachelor's Degree with at least 3 - 5 years of relevant experience in a banking / finance environment preferred
  • Strong understanding of Bank's policies and processes, knowledge of IBG-owned or related policies/processes will be an advantage
  • Strong analytical and organizational skills with a good sense of the business environment and attention to details
  • Strong communicator with good written and verbal communication skills and interpersonal skills; able to present information in a clear and concise manner
  • Able to deliver results in a dynamic and challenging environment, with strong ability to multitask yet detailed-oriented
  • Independent, self-driven, self-motivated, and a team player
  • High proficiency in Microsoft Office especially Excel and Powerpoint
  • Candidates with Relationship Manager experience will be an advantage
Job ID  WD43679
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