Senior Associate / Associate, Outsourcing Risk Manager, Consumer Banking Operation, Technology & Operations Senior Associate / Associate, Outsourcing Risk  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Senior Associate / Associate, Outsourcing Risk Manager, Consumer Banking Operation, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Manage the Outsourcing Risks of a group of service providers engaged by Consumer Banking Operations (CBO) to ensure the outsourcing risk exposure over the key processes are within Risk Policy
  • Conduct site visits to assess the compliance to established processes of outsourced services / activities
  • Ensure all required site visits and documentation are completed on time
  • Identify areas for improvement and innovation
  • Enhance the controls for identified risks
  • Support Service Delivery Manager to assess and mitigate outsourcing risk to acceptable level and recommend follow-up action or facilitate risk acceptance
  • Identify risks & establish controls on newly outsourced services / activities
  • Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely
  • Identify and support Data Loss Prevention implementations in the outsourced remit
  • Create management awareness by regularly appraising CBO Management with outsourcing risk landscape, issues/risks identified and required controls implemented
  • Support investigation on errors, risk events, frauds and recommend appropriate control measures
  • Collaborate with the relevant stakeholders (Group Risk / Compliance / Legal / Audit / Ops Risk / Subject Matter Experts) to address Outsourcing Risk-related matters
  • Conduct risk-related briefings and/or trainings to service providers, where appropriate
  • Perform peer review(s) on site visit documentation to ensure quality assurance
  • Support operational and process improvement initiatives on service providers

Requirements
  • Diploma or Bachelor's degree in Accountancy, Business or Banking and Finance will be preferred
  • 3-5 years of experience in Consumer Banking Operations and/or Outsourcing Governance or Operational Risk / Audit / Controls in the above functions
  • Good inter-personal and communication skills
  • Possess good control mindset and able to understand a broad range of operational issues
  • Self-starter and ability to multi-task.
  • Strong planning, organisational and analytical skills
  • Attention to details and good analytical skills
  • Ability to work independently, with strong planning and organization skills.
  • A team player with ability to drive and complete initiatives independently
  • Proficiency in Microsoft PowerPoint, Excel and Word

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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