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Senior Associate / Associate, Project Management, Regional Security & Fiduciary Services Operations, Technology & Operations

DBS Bank Limited Singapore
Posted 3 days ago Permanent Competitive
Senior Associate / Associate, Project Management, Regional Security & Fiduciary Services Operations, Technology & Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Manage and support Regional Security & Fiduciary Services Operations (SFSO) digitization, projects and change management including process improvements in the Fund Services area
  • Collaborate with users and product managers to work on solutioning to meet customer requirements and Institutional Banking Group Operations' key performance matrix
  • Analyse case requirements and write users/ business requirements
  • Work closely with key stakeholders and users from Line Operations and Institutional Banking Group Technology for user requirement gatherings and functional specification signoff
  • Manage and perform UAT for product delivery cycle, initiatives, or fixes
  • Ensure proper documentations of operation manual and UAT test results
  • Work with users on operationalization of initiatives
  • Coordinate with users and Technology team on delivery and business verification.
  • Manage production issues with users and Technology team, from UAT to delivery of fixes
  • Plan team's work schedule and the release cycle with Technology partners
  • Provide prompt updates/ escalation to management/ stakeholders
  • Degree holder with minimum 4 years of professional experience in project management experience with a proven track record
  • Experience in Transfer Agency/ Fund Administration will be added advantage
  • Strong analytical skills with ability to work independently, confident with change mindset, and good time management
  • Demonstrate good work ethics and is able to adapt to changes and deliver within tight timelines
  • Good stakeholder management with effective communication, written, and presentation skills
  • Exposure to process streamlining and change management
  • Self-driven and task-oriented for project deliverables
  • Ability to articulate and link Business and Technology languages
  • Analytical, meticulous, and organised for administrative task
  • Proficient in Microsoft Office 365 suite
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Job ID  WD53017
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