Senior Associate / Associate, Project Manager / Scrum Master, Middle Office Tech, Technology & Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 23 May 19

Senior Associate / Associate, Project Manager / Scrum Master, Middle Office Tech, Technology & Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

About the role

This role requires an experienced Scrum Master / PM, with 1st hand knowledge of E2E credit life cycle management from credit origination to credit monitoring, to implement the product backlog via Agile processes. The candidate is expected to grasp the current operating model upon joining, and work to define the target state operating model for the team. In addition, the candidate will be working as part of virtual team with members in both DBS Singapore head-office, as well as our Offshore Development Center (ODC), with regular visits to the ODC team.


On a day to day basis, the desired candidate will be responsible:

  • Incepting teams, initiate requirements gathering, and conceptualizing initial MVP
  • Build and manage product backlog with Developers, UI/UX Designers, Product Owners as part of continuous build-measure, and learn process
  • Engage UI/UX Designers, Users on Product design, testing for continuous feedback, by conducting user interviews, synthesizing findings and learning with the team, and using feedback to groom and prioritize product backlog
  • Work with the team to prioritize, and implement pipeline(s) for continuous release and deployment
  • Lead engagement of external parties (business, tech) where there are product dependencies (e.g. interfaces, data, project/release, clarifications)
  • Engage Users to define user story acceptance criteria, and validate user stories for acceptance
  • Motivating the team and create a work environment that supports experimentation, learning and continuous improvement
  • Publish the team burn-up/burn-down for MVP delivery, or otherwise identify and publish other metrics of the team's progress


  • This is a hands-on role requiring a strong business analyst to engage in a fast moving and large-scale credit architecture development program
  • A Bachelor's degree in social science or engineering with minimum of 5 years of working experience within an international banking environment, with at least 2 years in a credit-related domain
  • Knowledge of Credit risk management processes, to manage products under the banking book (Lending, Trade Finance and CASA), and E2E credit risk management operating model
  • Agile experience in product backlog management, testing
  • Proven track record in the delivery of credit risk technology solutions
  • A motivated self-starter with ability to multitask but requires minimal supervision to meet challenging targets, embody a `whatever it takes to get the job done attitude
  • Able to operate independently and make sound decisions, but a team player with collaborative attitude and enjoys working in teams
  • Effective problem solving and analytical skills with attention to detail, while maintaining a big picture outlook
  • Experience in descriptive and quantitative statistics, and in the manipulation, analysis, and visualization of data
  • Experience coaching, guiding and enabling teams in Agile delivery processes, practices
  • Experience working with virtual teams on project delivery
  • Understanding of current technologies employed by Tier 1 Financial Institutions

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.