Senior Consultant, Trade Support (Client Service)

Job description

Delta Capita (“DC”), a division of the Prytek Group, is a leading global managed services, technology solutions, and consulting provider with a unique combination of experience in financial services and capability in technology innovation. We design and develop new services and tools and leverage the substantial FinTech portfolio from our parent company, Prytek. Our vision is to ‘Reinventing the Financial Services Value Chain’, by providing a Business Operating Platform-as-a-Service, a trusted mutualised service for Financial Services, enabling client’s business across the value chain. We help our clients reduce costs and improve processes and technology by moving them away from their existing propriety models towards mutualised managed services, enabling a healthier and more performant business. DC offers the following services:

1. Managed Services
2. Technology Solutions
3. Consulting

Across these global business lines:

• Structured Retail Products
• Client Lifecycle Management
• Post Trade Services
• Pricing and Risk
• Technology Solutions
• Consulting and Solutions

Our Culture

Our DC Values describe how our culture comes to life day-today across the Group and how we work both internally and externally. We believe that our current and future success relies on:

• Innovation
  • We embrace diverse perspectives and embed original thinking
  • We create new markets and opportunities
  • We take and apply learning from all of our experiences
• Excellence
• We are relentless in the pursuit of our goals
• We recruit and develop the very best
• We demonstrate passion and commitment in everything we do
• We know our stuff and share it with others
• We do what we say we're going to
• We include listen, understand and empathise
• We collaborate internally and externally to solve problems
• We enable our people and customers to fulfill their potential
• We make a positive, sustainable contribution to our communities
• Trust
• Partnership

Core to our Values is our commitment to ensuring our workplaces and workforce are as diverse and inclusive as possible. We work hard to create a culture where we can all be ourselves, celebrate our differences and realise our full potential.

Post-Trade Services

Post-trade processing happens after a trade is executed and describes the key middle office and operations activities that support the trade lifecycle for financial transactions, including derivatives, securities and cash products. The financial services industry faces unique challenges in post-trade processing, driven by increasing complexity, as well as the need to adapt to an evolving market structure and meet new regulatory requirements. These demands and challenges have significantly increased infrastructure and operating costs against an environment of challenging revenue growth.

How do we help?

Delta Capita can help our clients in facing new post-trade regulatory requirements, such as trade and transaction reporting, by offering solutions tailored to specific outcomes including:

• Preparedness – assisting clients in preparing for upcoming regulations
• Sustainable compliance – helping clients to analyse more cost-effective and process efficient ways of managing the compliance process
• Operational improvement – assisting clients in targeting improvement to specific regulatory-related post-trade operations processes

Our specialisms:

• Middle office
• Collateral Management
• Derivatives Documentation
• Settlements
• Structure Trade Support
• Event and Lifecycle Management
• Loan Operations
• Remediation

Job Description

• Coordinate and manage tasks across a multi-disciplined team to ensure that all operational information relating to an account event is received and systems are set up prior to account trading activity.
• Trading desk/sales support to include ad-hoc queries as well as ongoing business initiatives
• Review indicators of operational issues/concerns with the goal of resolving such issues before client impact
• Ownership and management of Asia ex Japan client accounts from a Client Service perspective by managing account onboarding and operational queries across internal and external stakeholders, and acting as a single point of contact for clients, and their Investment and Relationship Management teams
• Ensure accounting data accuracy and provide accounting policy oversight in order to create controlled environment for investment management process.
• Proactively review and escalate indicators of operational issues and concerns with the goal of resolving issues and mitigating direct client impact
• Review account level metrics - i.e. Reconciling items on cash/position reconciliations, daily corporate actions, NAV Reconciliations, failing trades, standard/non-standard reporting deliverables

Job requirements

• Bachelor’s degree with good academic record or equivalent gained through relevant work experience
• High level of accuracy and the ability to maintain this standard whilst under pressure from reporting deadlines
• Excellent communication, organisation, and multi-tasking skills with ability to set own priorities
• Highly motivated and team focused but able to work independently to solve problems
• Exposure to project based work, especially with thinking through and delivering policy and process improvements