Proven experience to support major & critical applications ideally with Investment Banking background.
Have a good working knowledge of various infrastructure components (Windows, Storage, Networks) and the processes required to maintain the infrastructure.
Have a good understanding of the business areas and application / service components used and an appreciation of applications from both a technical and business perspective.
Understanding of Change Management and Incident Management processes and procedures.
Adherence to bank standards for change control, database security, database patterns, database builds and migrations.
Experience of working in a highly regulated environment and the associated processes and tools
Resolves critical incidents and problems and fluently applies escalation and notification procedures to leadership.
Experienced with owning change planning, communication and approvals for significant changes / upgrades
Collaborates and communicates well with partner teams – application run and build, service management, incident management, server and storage.
Technical skills
(MSSQL DBA)
Strong knowledge in administering MSSQL SQL Server
Experience with software installation and upgrades.
Experience working with multiple VLDB database systems.
Monitor system's health and performance
Ensure high levels of performance, availability, sustainability and security
Experience with backups, restores, Disaster recovery planning
Experience with SQL Clustering database configuration.
Experience with managing databases in High Availability (AlwaysON) & SQL Replication setup
Analyze, solve, and correct issues in real time & Provide suggestions for solutions
Refine and automate regular processes, track issues, and document change
Perform scheduled maintenance and support release deployment activities after hours
Evaluate database software features and related products and identifies improvements to create a more effective and efficient database system.
Perform Database tuning and performance monitoring.
Setup and maintain documentation and standards related to database design and operations.
Working with peers in the other technology teams to find the best solutions
(Oracle DBA Skill sets)
Experienced in Oracle Installation and configuration
Oracle upgrades & patching
Backing up and recovering databases using export/Import, Hot/Cold backup and using Rman.
Oracle Processes monitoring and tuning
Understanding of database security, Logins/Permission
Knowledge of Day-to-Day Basic Linux Command used for Oracle DB management
Other Skills:
Working experience in 24x7 support environment for critical production system
Working experience to support cross-region business hours and provide weekend support on rota basis.
Experience in working with Vendor technical support staff, including vendor development teams.
Excellent communication, interpersonal, written and verbal communication skills a natural passion for both finance and technology.
Excellent stakeholder management skills.
Ability to work under high pressure.
Ability to meet tight deadlines.
Ability to diagnose problems and resolve issues across various tiers.