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Singapore GTI Regional Technology Lead - VP

J.P.Morgan Singapore
Posted 9 days ago Permanent Competitive
Singapore GTI Regional Technology Lead - VP
​​​​ Business Result:
  • Manage GTI strategy to ensure balance between organizational strategy and location service requirement.
  • Provide Technology Leadership in location to ensure the maintenance and uplift of location maturity in line with agreed practices.
  • Continuously maintain and improve operational stability ensuring delivery of service in line with SLA commitments.
  • Build a cost conscious culture, controlling and optimizing the proper use of modernized technology infrastructure. Actively identify and progress cost saving opportunities.
Client, Customer and stakeholder:
  • Ensure delivery of infrastructure projects by establishing, maintaining and managing key client in line with agreed GTI engagement model.
  • Interact between clients and product teams on business required service, ensure follow-up on client requirement until delivery.
  • Act as a point of escalation and advocate for client when facing with infrastructure related issues.
  • Boost client awareness of GTI services offering, service roadmaps, organizational structure & operational scorecard.
  • Collect client feedback/service request regularly.
Risk & Control:
  • Oversight and govern GTI location risk profile including internal/external audits/reviews, vulnerabilities, infrastructure lifecycle in align with JPMC policy and regulatory requirement.
  • Manage internal/external product/service providers according to JPMC standard and regulatory requirement.
  • Support the compliance and control activities of internal/regulator audits while addressing and track all issues and action plans timely.
  • Provide overall responsibility for IT service continuity to meet location business continuity requirement.
  • Maintain an accurate application inventory for supported entities.
Teamwork and Leadership:
  • Consistently communicate and update GT/GTI strategy to employees, key stakeholders/partners for awareness.
  • Collaborate with employees on their priorities setting, career development plans, and provide feedback via regular meeting, sessions etc.
  • Create and advocate an engaged and learning conscious culture.
  • Actively support our DE&I agenda through hiring, coaching/mentoring and participation in key initiatives relating to campus/location/BRG.
  • Evaluate, develop and retain talents, maintaining succession plans for critical resources.
  • Lead team through demonstration of the Manager Expectations and capabilities.
  • If one or more direct reports is also a people manager, be a role model for them, provide support and hold them accountable for these standards.
Required
  • Bachelor Degree
  • Minimum 8 years experience working in Technology
  • IT Product & Infrastructure Knowledge
  • Client and 3 rd party management
  • Leadership and People Management
  • Risk and Control
  • Business knowledge
Assessment
  • Understand the firm's product life cycle and development roadmap. Deep knowledge in Infrastructure management, includes incident, change, problem, resiliency.
  • Be a good partner of client as single point of contact in GTI service delivery with internal and external product/service provider. Manage client communications, expectations and escalations. Good relationship and partnership with regulators, vendors and other business partners.
  • Good strategic thinking and leadership skill,
  • Deliver culture of diversity and inclusion.
  • In depth knowledge of the risk and control landscape manage. Ensure risk and control compliance to departmental, firm policy, standard, regulatory requirements, vendor management and Inter-affiliate Service (IAS) .
  • Be aware of line of businesses and products. Expert knowledge of the business supported systems and applications.
Job ID  210365281
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