Specialist, IT Workplace Transformation (131046) Specialist, IT Workplace Transformation (131046) …

Singtel
in Singapore
Permanent, Full time
Be the first to apply
To define
Singtel
in Singapore
Permanent, Full time
Be the first to apply
To define
This individual will be responsible for solutioning, formulation of business case and implementation of infrastructure technologies to meet current and future business demands in IT Workplace services. The position will also assist the Director and work across the different technology domains in IT to drive transformational changes to Singtel IT infrastructure in order to bring about cost efficiencies and optimisations of resources to achieve business and Group IT KPIs.
Company description:

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.



Job description:

This individual will be responsible for solutioning, formulation of business case and implementation of infrastructure technologies to meet current and future business demands in IT Workplace services. The position will also assist the Director and work across the different technology domains in IT to drive transformational changes to Singtel IT infrastructure in order to bring about cost efficiencies and optimisations of resources to achieve business and Group IT KPIs.

 

Key responsibilities

  • Direct oversight and management of project deliverables related to IT Workplace Services that adhere to standards and policies as well as drive the project from technical perspective.
  • Responsible to create or customise IT Workplace solutions that are scalable, adaptable and support the ever-changing business needs.
  • Implement IT Workplace solutions by engaging one or more of the following teams:
    • Respective IT delivery teams;
    • Outsourced partners;
    • External Vendors.
  • Work closely with assigned project managers to ensure that timeline and budget are adhered to.
  • Work closely with assigned IT Workplace and/or Infrastructure Design & Build team to translate design into solution that works in the relevant environment.
  • Ensure the complete delivery of the required projects from technical perspective including the need to ensure that the impact to existing operations and systems are minimised.
  • Develop all necessary technical requirements and inputs necessary to ensure the successful completion of the projects and hand over to operation teams.
  • Explore and review new technologies related to IT Workplace and conduct proof-of-concepts in relevant environment.
  • Prepare business case for funding of implementation of new technologies.
  • Good understanding of LAN, WAN, DNS and DHCP concepts
  • Strong in troubleshooting and analytical skills.
  • Must have prior regional support exposure within an established multi-national organization.
  • Participate in new IT transformation projects as assigned by team lead or management.

 

The ideal candidate should possess

  • Degree in Computer Science, Computer, Information Technology,  Electronics Engineering or equivalent
  • IT professional with more than 10 years of experience in a competitive IT environment with at least 7 years in IT Workplace domains serving more than 5000 end-users
  • Proven experience in project delivery that span multiple countries and security domains
  • Must have strong working knowledge of on-premise and cloud VDI solutions, preferably on Citrix XenDesktop, XenApp, Netscaler, XenServer for on-premise VDI, and Azure for Cloud VDI.
  • Must have strong working knowledge for Citrix Cloud Control Plane management and manage Azure subscription including Citrix Cloud Connector, master images, Citrix VDAs, FSLogic and Citrix UPM Profile server and Azure Virtual Desktop.
  • Strong working knowledge on Microsoft Windows Desktop administration (e.g.Windows 10), Mac management, and Print technologies
  • Strong knowledge on Azure Active Directory and on-prem Microsoft Active Directory/Server 2012R2/2016, Group Policy management
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