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Support Engineer (IBM DataPower) - Eng

Beyondsoft International Singapore
Posted 2 days ago Permanent Competitive
COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:
  1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
  2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
  3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES
  • Provide maintenance and support for IBM DataPower Gateway Virtual Enterprise Edition products.
  • Work with the designated technology stack to ensure smooth operation and optimal performance.
  • Handle incidents, troubleshoot issues, and implement solutions to ensure system stability and performance.
  • Collaborate with team members and stakeholders to ensure seamless project implementation and support.
  • Participate in the planning, execution, and management of system upgrades and patches.
QUALIFICATIONS
  • Bachelor's Degree in Computer Science/ Information Technology/ Engineering or equivalent
  • Minimum of 5 years of experience in operations support with IBM DataPower Gateway Virtual Enterprise Edition products.
  • Successful implementation of at least one project using IBM DataPower Gateway Virtual Enterprise Edition products.
  • Strong knowledge of the technology stack related to IBM DataPower.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Strong communication skills to interact effectively with clients, stakeholders, and team members.
Job ID  42e59
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