Telesales Executive - Sales, Distribution and Business Development

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • HSBC
  • 25 Sep 18 2018-09-25

Telesales Executive - Sales, Distribution and Business Development

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading retail customer experiences and thereby maximising customer satisfaction.

We are currently seeking a high caliber professional to join our team as Telesales Executive.

Principal responsibilities

  • ​ Achieve sales targets through effective telesales efforts.
  • Recommend suitable solutions to customers through active engagement and needs analysis.
  • Deliver excellent service by exceeding customers' expectations and responding to enquiries in a professional manner.
  • Ensure continuous improvement in sales quality and productivity.
  • Optimize opportunities to cross-sell HSBC's products and services, and obtain referrals from customers.
  • Ensure prompt and accurate documentation with strict adherence to the Bank's policies and processes.

  • Fluency in English with excellent communication skills.
  • Highly motivated individuals who are target-driven and disciplined.
  • Possesses initiative and able to work independently.
  • Pleasant, optimistic and able to build rapport with customers quickly.
  • Basic computing skills like Microsoft word, Excel etc.
  • Prior sales experience would be advantageous.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.