For Recruiters

Trade Floor Site Support Engineer (One-Year Contract)

Fujitsu Asia
Singapore
Posted about 13 hours ago Flexible Contract S$2300 - S$3500

Responsibilities:

  • Provide onsite technical support to trade floor. This includes but not limited to PC/monitors hardware, IPC Dealer boards, Microsoft Operating System, Office Suite, in-house business applications, third party software, Blackberry and other approved mobile devices, Collaboration tools such as MS Lync and Reuters Messaging, Market Data related products and Desktop Video Conferencing system.
  • Remediate and track all vulnerability threat for trade floor devices.
  • Provide desktop support for business’ technology contingency needs and support traders’ business continuity plan.
  • Handle technology related inventory management activities.
  • Act as point of contact for infrastructure requests/projects for Business (eg. internal restack, deployment, etc) and vendors for problem resolution on systems.
  • Coordinate with other IT disciplines (Networks, Distributed Computing, Customer Services Center, Messaging, etc) for service delivery where applicable.
  • Escalate errors/queries reported by users to Technology functional teams if unable to resolve the case in a timely manner.
  • Own and update documentation for all technical support processes.

Job Requirements:

  • 3 to 4 years’ experience working in Desktop Support
  • Experience working in banking environment is an added advantage
  • Nitec, Higher Nitec or Diploma in Computer Studies or related field
  • Able to work staggered shifts between 7:00am and 7:00pm when required
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