The Company is looking to hire a candidate to assist brokers or external clients by working with the Operations teams to maintain the OMS Trading Platforms and Trading Venues

Duties and Responsibilities

Providing support on Trade Platform tasks and duties daily
Online inhouse Trading Platform User creation, limits & required setups to facilitate client trading
Ensure timely follow up on platform issues and trading related queries
Document all queries in client related to trade support analysis
Collaborate with traders and customers to identify technical problems
Diagnose and escalate issues to relevant departments when appropriate
To work with various team members to achieve company goals
Onboarding of Trading customers to various Exchange via Sponsored or FIX protocol & APIs
To ensure compliance with TPS rules and procedures
Provide first rate service to both internal and external trading platform users
To stand in as holiday support when needed

Requirement

0-2 years of experience in Trading Platform Support of similar roles is preferred
Knowledge of front office trading systems
Highly desired – End to End Orders & Trade flow knowledge, from order entry, execution until clearing
High level accuracy and attention to detail
Conversant with ISVs, TT, CQG, PATs preferred
Knowledge of Derivatives products and financial markets