• Undisclose
  • Singapore
  • Contract, Full time
  • Hays Malaysia
  • 14 Jan 19
  • Singapore
  • Undisclose
  • Full time

Trade Support Specialist

Trade Support opportunity with a top tier ibank that based in Singapore.

Your New Company

Our client is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Trade Support is a team of dedicated professionals, performing a myriad of functions, all with a common purpose: to provide front to back trade support to our International Wealth Management clients for products such as Equity/ Fixed Income/Mutual Fund/Hedge Fund and Third Party Structured Notes.


Your New Role

As a trade support operations, you are responsible for

  • Booking of transactions and processing corporate action events related to the assigned products.
  • Investigating daily transactions including Corporate Actions, Dividend/Interest/Various Fees  and Trades
  • Performing daily reconciliation and clearance of positions/balances breaks, timely escalate to supervisor on any outstanding breaks by day end
  • Interacting with the Sales & Trading Desks, answering any ad-hoc requests/trade related questions
  • Timely response and provide resolution to queries from Client Service Representative team based in Hong Kong/Singapore/Australia
  • Demonstrating a good working knowledge of business process on the products managed by you. Ensure that colleagues are adequately cross trained to cover planned or unplanned absence.
  • Escalating and thorough documentation of all issues / breaks to Supervisor / Manager.
  • Actively promote process re-engineering to streamline / improve existing processes.
  • Ensuring compliance / adherence with Service Level Agreements.


What you'll need to succeed

  • At least 3-5+ years’ experience in the financial services sector, preferably in a middle office/ trade support role. Other relevant experience in other financial products will be an added advantage.
  • Excellent verbal and written communication abilities
  • Able to multitask, self-motivated and detail oriented
  • Strong knowledge in Microsoft Excel.

What you'll get in return 
You will get an opportunity to join a renowned global bank with fast growing business and excellent career exposure with attractive remuneration package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV at Angela.Poh@hays.com.my or call me at +603-7611 8600.