VP, Business Analyst – Retail Banking (Credit Cards/ Loans)

Roles & Responsibilities

Stakeholder and Communication Management:

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning, risks and issues
• Deliver appropriate and effective executive level communication on capability and solutions

Process and Delivery Execution:

• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Ability to evaluate and analyze existing business processes and uncover areas for improvements.
• Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.
• Define detailed user stories based on business requirements
• Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Define detailed business processes, spanning both online and offline aspects.
• Coordinate with stakeholders to get detailed requirements, and ensure that they are met through proposed solution..
• Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.
• Work with the design team for requirements that require User Interface Design.
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan
• Monitor and manage risks/issues related to scope creep
• Ensure non-functional requirements are incorporated
• Work with test manager and tester to translate business requirements into test scenarios

REQUIREMENTS:

• Bachelor Degree in Engineering / Business / Finance or equivalent
• Minimum 12 years of relevant banking and/or consulting experience
• Strong business domain knowledge in banking. In particular unsecured loan products/credit cards
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

Please contact Devin at +65 6950 0356 or DevinE@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.