VP, Retail Reconciliation & Investigation, Group Technology & Ops VP, Retail Reconciliation & Investigation, Group  …

United Overseas Bank
in Singapore
Permanent, Full time
Be the first to apply
United Overseas Bank
in Singapore
Permanent, Full time
Be the first to apply
United Overseas Bank
VP, Retail Reconciliation & Investigation, Group Technology & Ops
Posting Date: 10-Jun-2021

Location: SG

Company: United Overseas Bank Limited

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities
The person will be responsible:
  • Daily running of the operations team performing centralized reporting on behalf of the bank to Credit Bureau Singapore (CBS)
  • Ensure timely, accurate and completeness of data reporting to CBS
  • Main point of contact to CBS
  • Single point of contact within the bank to handle data upload, data validations/rectifications, justification and attending queries from CBS
  • Coordinate with business and support units on data rectifications at source systems
  • Compile and reporting of justifications for Data inconsistencies to CBS and senior management team
  • Keep internal stakeholders informed of any material clarifications relating to the report content as requested by CBS
  • Engage and preparation of monthly credit bureau reporting for internal stakeholders
  • Actively involved and participate in developing a case management tool to handle data validations and reporting to CBS
  • Manage the team and ensure all audits, certifications and attestations are in order
  • Review and implement process improvements and division automation initiatives
  • Reporting into Head of Retail Recon & Investigations Centre under Singapore Retail Operations

Job Requirements
  • A university degree holder in any discipline with minimum of 5 years of working experience in banking industry
  • Knowledge on credit bureau reporting will be an added advantage
  • Excellent communication skills (both spoken and written) in English
  • Strong stakeholder management skills with the ability to influence and persuade stakeholders to deliver results
  • Possess strong interpersonal skills and display resourcefulness to resolve problems
  • Able to led the team to achieve goals and outcomes
  • Able to contribute independently and be an excellent team player
  • Able to deliver and make conscious decisions under pressure
  • High level of accuracy and attention to details
  • Highly motivated self-starter with personal resilience to perform effectively
  • Analytical mindset to process data and implement improvements for the team

Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

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