VP / AVP, PayLah! Portfolio Management, Cards & Unsecured Loans, Consumer Banking Group

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 25 May 19

VP / AVP, PayLah! Portfolio Management, Cards & Unsecured Loans, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

  • Formulate and lead the implementation of portfolio strategy to overall PayLah! base
  • Develop engagement and activation campaigns
  • Lead collaboration with relevant units to formulate PayLah! engagement strategy throughout customer lifecycle
  • Build the loyalty framework and rewards capabilities together with Technology team
  • To build and deploy strategy to track and maximize revenue contribution by increasing engagement from existing PayLah! users
  • Lead overall alignment on data and regulatory reporting for PayLah!
  • Gather functional & technical requirements for managing customer transactions, improving the overall transaction capabilities of PayLah! product
  • To review and initiate process improvement for transaction processing and account maintenance


Requirements
  • Minimum of 8 years working experience, preferably in payments or mobile payments
  • Experience in managing digital product or platform is preferred
  • Strong analytical skill and portfolio management
  • Highly driven, self-motivated, and able to work under pressure
  • Attention to detail and critical
  • Excellent communication and influencing skills
  • Ability to manage multiple initiatives at the same time and work with multiple stakeholders
  • Passionate and self-starter