IT Service Management Administrator (German and English)

  • negotiable
  • Zurich, Switzerland
  • Contract, Full time
  • Experis Switzerland
  • 17 May 19

IT Service Management Administrator (German and English)

IT Service Management Administrator (German and English)

Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.

On behalf of our client, a leading private bank in Zürich, we are looking for an IT Service Management Administrator with broad knowledge of administration of systems management tools in IT. Are you a passionate IT Service Management Administrator who is looking for a new and exciting challenge? If yes, then please have a look at the details below:

Main responsibilities:

  • Ensure standards regarding to Services Manager (SM), Asset Manager (AM), uCMDB and Configuration Management (CM)
  • Plan and conduct minor and major releases for (SM, AM, uCMDB)
  • Be responsible for Operation, Incident and Request Management
  • Making sure that Configuration Items are current and consistent
  • Support customers and give guidance in an international environment
  • Do appraisals and summarize information based on available data

Essentials Skills and Qualifications:

  • Over 4 years of experience as administrator of systems management tools in IT
  • Sound IT Process Knowhow and familiar with ITIL v3
  • Extensive experienced with SQL, Oracle and web REST API
  • Familiar with Structured and methodical approach
  • Pronounced organisation capabilities
  • Self-motivated personality
  • Team player and with good communication skills
  • Good German and English language skills in both written and verbal

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Thu Barany on +41 44 229 99 28.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

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