ServiceNow Solution Architect, Senior Consultant - Manager, Consulting, Belfast
Deloitte's ServiceNow Market Offering is a diverse and rapidly growing part of our Consulting business.
We are a top tier Global ServiceNow Partner and have been recognised as the ServiceNow 'Transformation Partner of the year' 2019.
We support the world's largest and most complex organisations across all industries in delivering Enterprise Transformation, bringing together IT, HR, Customer, Risk and Core Business Operations.
Our mission is to deliver outstanding impact, sustainable change and transformational outcomes through ServiceNow. Our services span strategy, design, implementation and run of the ServiceNow platform. In addition, we develop pioneering innovative solutions to tackle our client's most pressing needs.
We are seeking motivated and passionate individuals to join our exciting team and help shape the Enterprise of the future. Your role
Your role will focus on providing expert advice and leading the technical aspects of ServiceNow engagements. You will have responsibilities for:
Your work, your choice
- Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcomes.
- Working with Program Leadership to oversee and lead multiple streams of technical design and delivery activity.
- Understanding complex technical challenges, defining pragmatic solutions and communicate key messages to clients and other stakeholders.
- Understanding business context and translating requirements into a sustainable ServiceNow solution.
- Providing expert insight into the ServiceNow platform, associated enterprise technologies and roadmap.
- Defining and maintaining technical governance, principles, standards and policies to support our European and Global delivery capability.
- Supporting business and practice development activities relating to our growing ServiceNow market offering including pre-sales activities and proof of concepts.
- Leading the development of innovative market solution offerings based on the ServiceNow platform.
- Leading in the coaching, mentorship and technical development of other team members.
- Understanding and contributing to the firm's commitment to creating a more inclusive culture.
- Manage diverse teams within an inclusive team culture where people will be recognised for their contribution and individuality.
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.
Your home office will be Belfast, but this client-facing role provides opportunity for travel in the UK and overseas.
This is a permanent contract opportunity.
This is a full-time role, or this role can be worked on a part-time basis, with a minimum of four days (80% presence) a week. Your professional experience
To qualify for the role you must demonstrate skills and experiences in the following:
- Proven ability to provide compelling and well thought out solutions to solve complex client's problems.
- Managed technical teams of ServiceNow transformation projects.
- Advanced understanding of ServiceNow development practices and experience in implementing ServiceNow in large and complex environments across the SDLC.
- Understanding of Agile delivery methodologies.
- Fundamental understanding of the key technologies relevant to the ServiceNow integrated solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
- Demonstrated ability to work in a fast paced, challenging and varied environment.
- Bachelor's degree from a reputable institution.
Additional desirable experience:
Your service line: Consulting
- Certified ServiceNow System Administrator and Application Developer.
- Certified ServiceNow Implementation.
- Certified in ITIL v3/4 Foundation or higher certifications.
Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise.
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Requisition code: 174154