IT Systems and Support Engineer (3rd line support)  …

Harvey Nash
in Leeds, England, United Kingdom
Permanent, Full time
Be the first to apply
Negotiable
Harvey Nash
in Leeds, England, United Kingdom
Permanent, Full time
Be the first to apply
Negotiable
Harvey Nash
IT Systems and Support Engineer - Leeds - up to £37,500 Harvey Nash are recruiting on behalf of a Leeds based legal company who are in need of a IT Systems and support Engineer to provide support and management of all Server, Network, Telephony Infrastructure, Desktop PC's and Mobile Devices within the company.

IT Systems and Support Engineer (3rd line support) - Leeds - up to £37,500

Harvey Nash are recruiting on behalf of a Leeds based legal company who are in need of a IT Systems and support Engineer to provide support and management of all Server, Network, Telephony Infrastructure, Desktop PC's and Mobile Devices within the company.

Some key responsibilities would include;

  • Supporting the design, test and implementation of the IT infrastructure
  • Support and management of the Telecoms, Server and Network Infrastructure
  • Provide internal and external users with 2nd and 3rd line support
  • Ensuring the smooth running and reliability of the clients systems
  • Assisting with the design, implementation and on-going testing of disaster recovery and business continuity plans
  • Production of weekly / monthly management, project or ad-hoc reports as and when requested

Essential skills and experience;

  • A strong working knowledge of hardware infrastructure including the following
  • Cisco network routers
  • Switches and firewalls
  • Telephony solutions
  • Cisco UCS servers
  • Netapp SANs
  • Experience with key MS Infrastructure Technology platforms including Windows and Hyper-V
  • Experience working within an IT Support and Service function that has delivered preforming, compliant, scalable and cost-effective technology infrastructure.
  • Experience of working within an ISO27001 certified business and ITIL service management environments.

IT would be advantageous if you have experience with any of the following;

  • .NET development frameworks
  • SQL server administration
  • Experience of software configuration and troubleshooting
  • Understanding of cloud hosting and cloud technologies
  • Any industry standard qualifications

If you fit the above well, and would like to discuss the role further along with all of the benefits it has to offer, please apply within or alternatively send your CV and covering letter to alex.mullins@harveynash.com

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