Manager, Payments Financial Services, Monitor Deloitte, London
This is an exciting opportunity to join amarket-leading financial services strategy consulting team. Our practice is looking for individuals withexperience in strategy consulting or similarly rigorous strategic executionroles in a leading corporate environment. In particular, we are seeking to hireexperienced professionals with payments sector knowledge and enthusiasm to joinour growing team. Ourpractice is widely recognised by our clients for its insight, expertise and thequality of our work, shaping some of the most ambitious strategic developmentsand programmes undertaken in the sector. We work with the world's leadingfinancial services companies, developing and executing on strategy anddelivering change via cutting-edge technological and business practices. Ourculture is collaborative and supportive of your personal and professional development. If youare highly motivated and skilled in your field with a passion for addressingthe complex strategic challenges facing our clients, our track record ofcommercial success and growth ambition can provide you with an excellentplatform for your career. Your role As a Manager you will gain a wide variety of skills andexperiences across a range of engagements. You'll play a vital role in conceiving strategies for ourclients, planning the implementation, and at times strategy delivery.
We bring a rigorous, evidence-basedanalytical capability to help our clients solve their most pressing and complexissues. We help them reveal insight and deliver value through pragmatic recommendations.Our approach is to work collaboratively with our clients to understand theforces that are driving change, identify opportunities and enable them todevelop and deliver solutions across their whole organisation.
The nature of the work we do includes:
• Strategic optionsanalysis and evaluation: working with clients to understand and definestrategic choices ahead of key investment decisions
• Market analysis:traditional evidence-led analysis to identify market development opportunitiesto support client strategies
• Developing strategicbusiness models: determining the optimum business or commercial model toeffectively deliver client objectives
• Capability building:helping our clients configure effectively and develop their ability to deliveroperational excellence in specific areas
• Stimulatinginnovation: identifying new ways of working that will stimulate innovation andgrowth, and lead to better decision-making
• Digitaltransformation: guiding and supporting clients through imagining, defining anddelivering their digital journey to enable competitive advantage
As part of Deloitte's Financial ServicesStrategy Consulting team, you will work with and learn from outstanding,experienced individuals, both inside the firm and from our clients. While mostof our work focuses on addressing specific strategic issues for seniormanagement and decision makers, we always seek to serve our clientsholistically. We draw together other parts of Deloitte - from areas as diverseas operations, technology, risk, corporate finance or tax - in order to deliveran unmatched client service capability from ideation through to delivery.
We offer a structured career path andinvest in continuous development and learning, which matter greatly to us. Ourgrowth in recent years has been strong and we have ambitious plans for thefuture: you will find that there is no lack of opportunity for you to developyour career, wherever you may choose to take it.
As a Manager your responsibilities willinclude:
• Leadership: independently leading engagements fromscoping through delivery
• Analysis and insight: leading execution of rigorousand insightful analysis to build an evidence base to support strategydevelopment and change
• Tools, skills and frameworks: utilising effectively thosetools that can be brought to bear on new client problems, and shared as bestpractice within the team
• Team management: managing and supporting juniorresources in order to ensure successful project delivery
• Relationship management: working closely with clientsand internal stakeholders, taking the lead in developing strong professionalrelationships and liaising with teams to deliver a seamless client experience
• Continuous Learning: proactively developing your ownskills, seeking feedback, building knowledge, and sharing your insight withcolleagues
• Taking a leadership role in the management of thepractice and business development
Your work, yourchoice Location You will be based in a Deloitte Londonoffice, however travel will be required for client projects. Whilst some clientsare London-based, we do spend time on site with regional and internationalclients. We specify full mobility for our consulting roles but we makearrangements respectfully.
Work Pattern This is a permanent role with a degree offlexibility. We do encourage careful consideration of agile ways of working,both formal and informal arrangements that allow for the best outcomes for ourpeople and our clients.
Your professionalexperience Showing strong performance and academiccredentials. We are looking for people who positively enjoy addressing complexproblems in an analytical manner, with a proven record for effective deliveryin a project environment and a strong background in the payments sector.
To qualify for therole we are looking for:
Developed StrategyConsulting toolkit (research, analysis, communication skills, stakeholdermanagement, etc.) in top tier consultancy
Business leadership,strategy, commercial and, or operational management experience within paymentsservice providers, payments arms of banks, tech or FinTechs
Deep understanding ofthe payments landscape globally an advantage and required for UK & Europe
Demonstrated abilityto lead and manage teams to successfully deliver initiatives/complex programmeswithin an organisation and/or client facing projects
Experience inmarketing and selling (externally or internally) a distinct advantage
A strong academic track record
Flexibility to travel
Additional desirableattributes include:
A post graduatequalification (completed or in progress), e.g. MBA, CFA, CIMA
Experience in digitalstrategy/transformation and/or innovation
Your service line: Consulting Our people and the way we work arethe two things that set us apart in the consulting universe. For us,collaboration is fundamental to success, along with an unrivalled depth andbreadth of expertise. We work closely with our clients and each other, at everystage of every project, solving our clients' trickiest problems with a mix ofknowledge, creativity and intellectual rigour. A hugely diverse range ofclients relies on us to deliver the kind of change that adds genuine, lastingvalue to their business.
Our Purpose & Strategy To make an impact that matters for our clients, ourpeople and society - defines who we are and what we stand for. Our purposeprovides the foundation for our strategy and our aspiration to be theundisputed leader in professional services: this is not about size, it's aboutbeing the first choice. The first choice for the largest and most influentialclients, and the first choice for the best talent.
What do we do? Deloitte offers global integrated professional servicesthat include Audit & Assurance, Consulting, Financial Advisory, RiskAdvisory and Tax Consulting. Our approach combines intellectual leadership,industrial expertise, insight, consulting & problem solving capabilitieswhatever the role, technology revolutions and innovation from multipledisciplines to help our clients excel anywhere in the world.
Beyond the UK: Deloitte North and SouthEurope The UK is part of Deloitte North and South Europe(NSE), the second largest member firm in the Deloitte network. Deloitte NSEcombines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands,the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and theUK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combiningour unmatched breadth and depth of capabilities in audit and assurance,consulting, financial advisory, risk advisory, and tax and legal across theregion. Being part of Deloitte NSE supports our aspiration to be the undisputedleader in professional services and will create more opportunity and growth forour people.
What do we value? At Deloitte we foster a collaborative culture wheretalented individuals can produce their best work. We value innovative thinking,diverse insights and a genuinely distinctive level of customer service. Wevalue difference, with respect at the heart of our inclusive culture, and wesupport agile working arrangements. Hear from some of our people alreadyworking at Deloitte in agile ways . We are proud tohave earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have beenlisted in The Times Top 50 Employers for Women for each of the last four years.
Being a Leader at Deloitte Cultural fit and purpose-led leadership is crucial forDeloitte. Our leaders always set the example and inspire their colleagues. Theymake quality time for people and take an interest in them. They know whatmatters to people - both inside and outside work - and value them asindividuals; always finding opportunities to develop them while showing respectand appreciation.
We expect colleagues at all levels to embrace and liveour purpose and our leadership culture by challenging themselves to identifyissues that are most important for our clients, our people, and for society andmake an impact that matters. We know leadership comes in all shapes and sizes,but our Leadership Charter helps all of our people understand what we'relooking for:
× We live ourpurpose: we act as a role model, embracing and living our purpose and values, andrecognising others for the impact they make
× We develop talent: we develophigh-performing people and teams through challenging and meaningfulopportunities
× We driveperformance: we deliver exceptional client service; maximise results and drive highperformance from people while fostering collaboration across businesses andborders
× We believe positiveinfluence can make an impact that matters : we influence clients, teams,and individuals positively, leading by example and establishing confidentrelationships with increasingly senior people
× We move, together,towards a strategic direction : we understand key objectives for clients andDeloitte, aligning people to objectives and setting priorities and direction.
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Requisition code: 173852