Senior UX//UI Architect - Innovation Lab Senior UX//UI Architect - Innovation Lab …

in London, England, United Kingdom
Permanent, Full time
Be the first to apply
in London, England, United Kingdom
Permanent, Full time
Be the first to apply
Senior UX//UI Architect - Innovation Lab
  • Primary Location: United Kingdom,England,London
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19025476


Looking for a different UX/UI role where you can make a real impact? Comfortable with helping define the Why and the Who, rather than just being asked to deliver the What? You could belong here.

As a key team member of several early stage new businesses, the UX/UI Architect won't mind fulfilling multiple hats in order to meet the needs of our users - a strategic thinker, hands-on prototype creator, user researcher, visual designer, team collaborator, and the ultimate champion for our users.
With a focused determination to get things done, you will drive product discovery, user research, interviews, surveys, and translate the findings into sitemaps, user flows, customer journey maps, mockups, and prototypes. You will also design the overall functionality of our products and continuously iterate to ensure the best user experience.

You will understand and embrace the delivery of all aspects of a Customer Journey, from delivering the right marketing message through to perfect usability.  

Job Background/context:

We believe the future's here. Right here with us. Home to where we define, ideate, develop and distribute production-ready financial solutions of far-reaching impact. And right now, the door's open to direct the future of our technology for a truly global client base. This means collaborating with the keenest minds in data science, big data, software engineering, web development, UX design and more. Doers looking to bring the next bold ideas to life for a fascinating array of clients - investing, trading and transacting at the forefront of change in markets and economies the world over.

If you have this kind of vision, capable of seeing ahead, of developing a clear path forward in a quest to try the as yet untried, here is the opportunity. In a supported, resource-rich, vibrant co-working environment, part of an ecosystem of globally interconnected labs, realising a broader mission of enabling growth and economic progress on a scale you won't find anywhere else. Welcome to our London Innovation Lab.

The project work involved being part of CitiVenture's D10X programme.  This is a strategic growth initiative building new businesses - "Lean startups" - inside Citi. These startups span our institutional clients group (ICG), corporate and investment banks, and our trade and treasury services. The potential for huge transformation of all kinds of financial services built around great client experiences is at the heart of what we do.

Key Responsibilities:

• UX Design of D10x Products Products
• Lead Design workshops to identify customer profiles, user journeys and design solutions.
• Define interaction models, user task flows, and UI (user interface) specifications
• Rapidly create and iterate lo-fi wireframes following a Lean UX methodology.
• Deliver final Hi-Fi assets to be used in product.
• Run user interviews and user testing of applications, software and websites
• Communicate scenarios (hypothetical users), end-to-end experiences, interaction models, and screen designs to other people working on a product
• Work with developers and product managers to deliver products that solve the customer need - championing the customer at every stage.
• Create and contribute to client and partner presentations, sales and marketing slides., Advertising/Marketing, Branding, Logo design, Concept design
• Analyse, understand and educate other team members on the changing competitive landscape.



• Extensive years of  industry experience.
• Ability to influence others.
• Experience of agile and lean development methods
• Team player - puts own success below the success of the team.
• Demonstrated past experience of deeply understanding market and best practices in UX today
• Understand and adhere to principles of agile development and lean UX.


• Ability t o deeply empathise with end users and incorporate learning into system design specifications from the initial concept stage.
• Comfortable with making wireframes and full designs - end to end UX Design skills
• Able to lead customer interviews and design workshops.
• Sees the UX in a fantastically crafted Marketing deck or Landing page in delivering the value proposition with precision
• Solicits feedback on own ideas and views feedback as essential to improving and refining quality.
• Focuses on delivering value vs. delivering features.
• Focuses on delivering revenue and market share vs. ubiquity.
• Handles criticism and disagreement constructively.


• Graduate / MBA / or postgraduate qualification preferred plus relevant industry experience.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer