Job description

Project Coordinator - Digital Signage Location: Perth, WA
Work Arrangement: 5 days onsite
Employment Type: Full-time
Industry: Digital Signage / Technology / Services
About the Role We are looking for a highly organised and people-focused Project Coordinator to join a growing company.

This is a hands-on coordination role where you will be the key point of contact for clients , while also managing the scheduling and coordination of technicians completing installations, maintenance and support work.
You'll play a critical role in ensuring clients receive excellent service and that technicians have everything they need to complete jobs efficiently and on time. This is a great opportunity for someone who enjoys building relationships, problem-solving and keeping multiple moving parts organised .

Key Responsibilities

• Own and manage day-to-day relationships with clients, acting as their primary point of contact
• Coordinate digital signage installations, maintenance and service requests from initial enquiry through to completion
• Schedule and dispatch technicians to client sites based on availability, location, priority and project requirements
• Communicate job details, timelines and requirements clearly to technicians and clients
• Monitor project and job progress, proactively identifying and resolving any issues or delays
• Coordinate access requirements, site information, equipment and other logistics required for technicians
• Provide regular updates to clients and ensure expectations are managed throughout the project lifecycle
• Manage multiple projects and service requests simultaneously while maintaining a high level of attention to detail
• Maintain accurate records of jobs, schedules, client information and project documentation
• Liaise with internal teams, suppliers and contractors to ensure projects are delivered smoothly
• Follow up completed works and ensure any outstanding issues are resolved
• Assist with reporting, invoicing and general project administration where required
• Continuously look for ways to improve scheduling, communication and the overall client experience

About You We're looking for someone who is organised, personable and proactive , with the confidence to take ownership of client relationships and coordinate multiple stakeholders.

You will ideally have:

• Previous experience in project coordination, service coordination, scheduling, operations or administration
• Strong customer/client relationship management skills
• Excellent organisation and time management skills
• The ability to coordinate multiple technicians, jobs and deadlines simultaneously
• Strong written and verbal communication skills
• Excellent attention to detail
• A proactive approach to problem-solving
• Confidence communicating with both clients and technical teams
• The ability to remain calm and organised when priorities change
• Strong computer literacy and the ability to quickly learn new systems
• A genuine interest in technology and/or digital solutions

Experience within digital signage, telecommunications, IT, AV, electrical services, field services or a similar technical environment would be highly regarded, but is not essential.

What You'll Bring This role would suit someone who enjoys being the person who keeps everything moving . You don't need to be highly technical - instead, you'll need to be comfortable working with technical people, understanding the requirements of a job and making sure the right technician is in the right place at the right time.
You'll be someone who:

• Takes ownership rather than waiting to be asked
• Builds strong, long-term client relationships
• Enjoys a fast-paced and varied environment
• Is comfortable juggling competing priorities
• Communicates clearly and confidently
• Is highly reliable and organised
• Enjoys working in a small business where you can make a genuine impact

Why Join?

• Join a small, growing business where you'll have genuine ownership
• Work closely with clients and technical teams
• Variety across project coordination, customer relationships and operations
• Opportunity to develop your project management and technology experience
• Perth-based, 5 days onsite
• Be part of a close-knit team where your contribution is visible and valued