The Company
A well-established General Insurance company is looking for a Travel Claims Officer to Senior Officer.
The Role
- Handling Travel Claims independently.
- Act as the key contact for claim inquiries and disputes from intermediaries and clients, driving timely and accurate resolutions.
- Identify and investigate red flags for potential fraud while ensuring all claims decisions are fully compliant with policy provisions.
- Authorize claim settlements within assigned authority levels.
- Partner with the Team Lead to oversee team operations, handle supervisory duties, and contribute to ad-hoc assignments.
- Providing guidance and technical expertise to junior staff.
- Providing technical support to the team including workflow simplification and automation initiatives.
Your Profile
- Minimum 3- 5 years hands-on experience in handling Travel or Accident & Health claims.
- Preferably achieved recognized industry standard certificate (e.g. Snr Asso. of ANZIIF).
- Detail-oriented, self-motivated with a strong sense of responsibility and integrity.
- Ability to work under pressure and work in a dynamic environment.
- Team player with good interpersonal and communication skills.
- Excellent negotiation, multi-tasking and problem-solving skills.
- Fluent in Cantonese and good command of written and spoken English.
- Candidates with less experience will be considered as Claims Officer.
Apply Today
To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.
Reference Number: 67010-0013475023
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/hk/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
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