Description and Requirements

• Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC.

Roles -

• Managing end to end migrations / projects.
  
  • Responsible for managing end to end programs (cluster of projects)
  
  • Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders
  
  • Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology.
  
  • Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)
  
  • Ensuring smooth coordination between all the functions during migration
  
  • Help/extend support to migration batch in day-to-day migration activities, as and when required.
  Responsibilities -
  
  The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents' skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers. Key responsibilities will include:
  
  • Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business
  
  • Managing external and internal stakeholders and escalation handling for the projects
  
  • Conducting Due Diligence for processes scoped for migrations
  
  • Ensure adherence to migration methodology
  
  • Deliver on Migration & Consulting Goals for the function
  
  • Wing to wing responsibility for individual projects and coordination with support groups
• Education & Experience
  
  • Bachelor's degree (Any Stream) or diploma with a minimum of 15 years of education.
  
  • 2+ years in project management / transitions / migrations with overall 5+ years' experience
• Knowledge and skills (general and technical)
  
  • Should be pro-efficient in communication skills
  
  • Understanding of migration methodology
  
  • Should have experience of migrations / project team (domestic or international)
  
  • Analytical and Interpersonal skills
  
  • Proactively assess the risk and escalate, as and when required
  
  • Problem solving skills / Solution oriented
  
  • Good in managing the stakeholders
  
  • Good in understanding and requirement gathering from the stakeholders
  
  • Should be Agile / Managing Self / Focused
  
  • Ability to create proficient Process maps & project plans
  
  • Multi-tasking ability
  
  Technical Knowledge
  
  • Proficient knowledge of AI tools such as Co-Pilot

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!