Your Area of Work:

We are looking for an enthusiastic and self-motivated individual to join our dynamic team and help drive the successful delivery of strategic technology and business initiatives.

As a Test Management Coordinator, you will play a key role in planning, coordinating, and overseeing testing activities across projects and programmes. Working closely with business, technology, and testing teams, you will manage test plans, timelines, resources, risks, and dependencies, ensuring activities are delivered in line with project objectives and key milestones.

This role requires strong project management, stakeholder management, and organisational skills. Acting as the central point of coordination throughout the testing lifecycle, you will provide governance, reporting, and delivery oversight while building strong relationships across functional areas. The successful candidate will gain broad exposure to change initiatives and have the opportunity to further develop their project delivery, leadership, and change management capabilities.

Your Accountabilities / Responsibilities:

• Engage with Business Analysts, Developers and Stakeholders: Work closely with cross-functional teams to understand and define business requirements, shaping a comprehensive business acceptance test strategy.
• Partner with Business Testers: Foster strong collaboration with business testers, ensuring clarity on test requirements, timelines, and acceptance scenarios.
• Coordinate Business Acceptance Testing: Oversee and facilitate business acceptance testing activities to ensure smooth and efficient execution.
• Monitor and Report Test Progress: Prepare detailed test progress reports for line managers, providing clear insights and updates on the testing lifecycle.
• Post-Implementation Support: Contribute to the preparation of close-down reports and collaborate with the internal readiness team to provide seamless post-implementation support.
• Team Collaboration: Actively work with team members, contributing to collective tasks and achieving shared goals.
• Project Planning and Coordination: Ability to plan, coordinate, and oversee testing activities across multiple projects, ensuring milestones, dependencies, and deliverables are effectively managed.
• Stakeholder Management: Strong ability to build and maintain relationships with business, technology, and operational stakeholders, ensuring alignment on objectives, priorities, and timelines.
• Communication and Influencing Skills: Excellent verbal and written communication skills, with the ability to provide clear updates, facilitate discussions, manage expectations, and influence outcomes across diverse stakeholder groups.
• Risk and Issue Management: Ability to proactively identify, assess, and manage project risks, issues, and dependencies, coordinating appropriate actions to minimise delivery impacts.
• Analytical Thinking and Decision-Making: Strong analytical skills with the ability to interpret complex information, assess impacts, and support informed decision-making throughout the project lifecycle.
• Leadership and Team Coordination: Ability to coordinate cross-functional teams, drive accountability, and ensure resources are aligned to achieve project goals and testing objectives.
• Customer and Business Focus: Understanding of business operations and customer needs, ensuring testing activities support successful business outcomes and operational readiness.
• Organisational and Time Management Skills: Proven ability to manage multiple priorities, competing deadlines, and resource constraints within a fast-paced project environment.
• Adaptability and Change Management: Flexibility to respond effectively to changing priorities, evolving requirements, and organisational change while maintaining delivery focus.
• Governance and Reporting: Experience in tracking progress, producing status reports and providing visibility of delivery dates, risks, and key milestones.
• Continuous Improvement: Commitment to identifying opportunities to improve project delivery processes, testing governance, and team effectiveness through lessons learned and best practices.

Your Profile:

• Strong proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook, with experience producing project status updates.
• Demonstrated ability to plan, coordinate, and track activities across multiple workstreams and stakeholder groups.
• Excellent organisational skills, with the ability to manage competing priorities, deadlines, and dependencies in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to assess risks, identify issues, and support effective decision-making.
• Excellent verbal and written communication skills.
• Experience with project and workflow management tools such as JIRA or similar platforms.
• Knowledge of testing lifecycles, release management, and change management processes would be advantageous.