Description and Requirements

団体保険に関する以下の業務について、適性や経験を踏まえて担当いただきます。

・既契約のお客さま（企業・団体の事務担当者）、

プロデューサーからの問合せ等に対応するサポートセンター業務

（電話・メールでの照会対応、各種書類の発送・受付、付随する管理業務等）

経験・スキル・資格・学歴（必須）

・金融機関等での事務経験

・コミュニケーションスキル（部内外の関係者との連携・調整できる）

・一般的なPCスキル（Word, Excel, PowerPoint, Outlookを使用できる）

経験・スキル・資格・学歴（なお可）

・団体保険に関する業務経験（オペレーション以外でも可）

・コールセンター等による顧客対応経験

Benefits We Offer

MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing. Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave. We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons. To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.

About MetLife

MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.

MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company. Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.