Description and Requirements

Job Summary

Provide technical support for middleware (mainly WAS/MQ portion).

Manage managed service vendor for day-to-day engineering and operation for middleware layer. Support team management for line manager.

Responsibilities

• Analyzes daily activity of the team to explore area to be improve.
• Manages internal and external service suppliers including product vendors.
• Provides middleware engineering/operation team leadership in areas of expertise.
• Ensures business requirements are met in a timely manner.
• Participate/conduct middleware related projects as IT PL role.
• Works closely with other organizations including MetLife global team to promote efficient IT go-live optimization.
• Identifies root cause of the incidents and fix the incident in areas of expertise.
• Identifies improvement areas and plans and implements systems to boost company effectiveness.
• Assists to upper management in setting initiatives that promote stability improvement in DB operations.
• Assists to upper management in preparing key goals, budgets, schedules, and other organizational reports as needed.
• Assists to upper management in promoting and enforcing stability of systems.
• Assists to upper management in developing plans to increase efficiency and reduce costs.
• Assists to upper management in managing assets and inventory.

Requirements (Experience, Skills, Education)

Experience:

• 8 + years of IT experience including infrastructure engineering and/or operation roles.
• 2 + years of staff management in IT department

Skills:

• Technical skill in Web Application (WAS, Tomcat, IIS), MQ, Cloud (PaaS, SaaS, IaaS), CICD, Docker
• Tendering, contracting, contract supervision and financial management
• Identification and creation of automation scripts and software implementation with the goal of infrastructure operation automation

• Leading meetings to review requirements, review gap analysis, review a technical methodology, and assist in conducting demonstrations of solution.
• Problem-solving & decision making that supports a defect resolution process by bringing an understanding of operations scheme, its engineering, and the underlying business processes.

Preferable

• Experience as a Solution Architect/Software Engineer/Project Manager/IT System Administrator
• A background in Life Insurance company
• ITIL, Scaled Agile Framework (SAFe) or equivalent training

Language

• Japanese:Advanced/Intermediate
• English:Advanced/Intermediate

Benefits We Offer

MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing. Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave. We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons. To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.

About MetLife

MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.

MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company. Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.