Senior Fraud Analyst

CAPITEX Kuwait City, Kuwait

Posted 7 days ago Permanent Competitive

Requirements
Job Title: Senior Fraud Analyst

Location: Kuwait
Contract Type: 12-Month Fixed-Term Contract
Role Overview

We are seeking experienced Senior Fraud Analysts to join our team on a 12-month contract in Kuwait. The successful candidates will be responsible for fraud monitoring, alert review, investigation, and case management across banking products and digital channels.

This role plays a key part in identifying, investigating, and mitigating fraud risks while ensuring a strong balance between fraud prevention and customer experience.
Key Responsibilities

Monitor fraud detection systems and review alerts across cards, digital banking, payments, and account activities.
Conduct detailed investigations into suspicious transactions and potential fraud cases.
Analyse customer behaviour, transactional data, and supporting evidence to determine fraud risk.
Take appropriate action including customer contact, account restriction, escalation, or case closure.
Document investigations thoroughly in line with internal policies and regulatory requirements.
Escalate complex or high-risk cases to management and relevant stakeholders where required.
Identify emerging fraud trends and provide feedback to rule writing and fraud strategy teams.
Support law enforcement requests and internal audit requirements where applicable.
Maintain service level agreements (SLAs) and productivity targets.

Required Skills & Experience

Proven experience in fraud monitoring and investigation within a banking or financial services environment.
Strong understanding of fraud typologies including card fraud, account takeover, social engineering, and mule accounts.
Experience working with fraud detection and case management systems.
Strong analytical and decision-making skills.
Ability to handle sensitive situations and communicate effectively with customers when required.
Strong documentation and reporting skills.
Ability to work in a fast-paced environment and manage high alert volumes.

Preferred Qualifications

Experience within Middle Eastern financial institutions is advantageous.
Knowledge of regulatory and compliance frameworks relevant to fraud risk.
Professional certifications in fraud or financial crime (e.g., ACFE, ICA) are desirable.
Bachelor's degree in Finance, Business, Risk, or related discipline.

What We Offer

Competitive contract package.
Opportunity to work within a dynamic banking fraud environment.
Exposure to a broad range of fraud risk scenarios and cross-functional collaboration.

Job ID CE4510D6A5

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