Claims Services Processing Analyst with Italian

This opportunity offers a chance to grow within a global, diverse, and inclusive organization. With an access to continuous learning and professional development opportunities, a supportive team environment where your contributions are valued and competitive benefits package and flexible working arrangements.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Manage medical expense reimbursement requests across different reimbursement scenarios
• Receive, review, and validate medical and administrative documentation submitted by beneficiaries
• Assess eligibility and calculate payable reimbursement amounts based on policy terms
• Request additional or corrective documentation when needed to progress cases
• Maintain accurate claim records and keep systems up to date
• Coordinate with internal teams to support smooth and efficient case handling
• Ensure timely completion and closure of all assigned medical claims

How this opportunity is different

This is a great opportunity for someone at the beginning of their corporate career or with some initial working experience looking to build a solid foundation in medical claims. As a Medical Claims Specialist, you will be at the heart of our medical expense reimbursement process, managing claims across two reimbursement scenarios. You will receive comprehensive training and ongoing support from experienced team members, giving you the tools and confidence to succeed. If you are detail-oriented, eager to learn, and ready to take your first or next step in a professional environment - this role is for you.

Skills and experience that will lead to success

• Education or interest in insurance, healthcare, administration, or related fields - fresh graduates are welcome and encouraged to apply
• Previous experience in documentation validation, data entry, claims processing, or administrative support is a plus but not required
• Good attention to detail and a genuine willingness to learn new processes and systems
• Basic analytical and organizational skills with a structured approach to tasks
• Comfort working with IT systems and data - full training on our tools and platforms will be provided
• A collaborative, can-do attitude with motivation to develop and grow within the team
• Fluency in English and Italian (at least C1) is required

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