Introduction

Job Title:
Business Consultant, Transaction Monitoring

Overview:
We are seeking an experienced Business Consultant specializing in Transaction Monitoring. As a key member of our advisory team, you will support financial institutions in leveraging SymphonyAI solutions to optimize transaction monitoring processes and detect suspicious activities. You will play a critical role in designing and implementing cutting-edge monitoring systems, driving AI-powered enhancements, and ensuring that detection processes meet both regulatory compliance and business efficiency goals.

Job Description

Responsibilities:

• Work directly with clients to understand their transaction monitoring requirements and translate them into effective, technology-driven solutions.
• Advise on best practices for transaction monitoring, including scenario configuration, threshold setting, and alert management processes.
• Advocate for the use of predictive AI and generative AI technologies to improve detection accuracy, reduce false positives, and enhance operational productivity.
• Configure and optimize SymphonyAI transaction monitoring solutions to align with client regulatory obligations and operational objectives.
• Advise customers on the best practices for tuning of detection scenarios and thresholds to balance regulatory compliance, business efficiency, and effectiveness, including validation and calibration based on client needs.
• Support clients in achieving the optimal value from SAI product features.
• Act as a customer advocate internally - surfacing product feedback and improvement areas across Product, Engineering, and Support teams.
• Keep abreast of evolving AML regulations and transaction monitoring best practices to advise clients proactively.
• Deliver trainings, documentation, and ongoing support for client teams.

Required Skills & Qualifications:

• Proven experience with transaction monitoring technology platforms.
• In-depth expertise in AML transaction monitoring processes and methodologies.
• Strong understanding of various typologies of financial crime and money laundering schemes.
• Ability to translate business requirements into technology solution designs.
• Strong communication and stakeholder management skills, with experience facilitating requirements gathering, workshops, and solution presentations.
• Self-driven, analytical, and results-oriented, with a passion for technology and compliance excellence.
• Keen interest in working in fast-changing environments, overcoming obstacles to deliver solutions and customer value.
• Strong interest in contributing to global, distributed teams with the adaptability required to collaborate effectively across multiple time zones.
• Willingness to travel for business as required.
• Demonstrated proficiency in English, with the ability to communicate clearly and professionally in both written and verbal formats.

Preferred Skills & Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, Business, or related field.
• Demonstrated capability in tuning and optimizing detection scenarios for compliance, efficiency, and effectiveness.
• Up-to-date understanding of global AML regulatory frameworks and risk management.
• Hands-on experience integrating AI (predictive and generative) into compliance workflows, with tangible examples of productivity gains or efficiency improvements.
• Certifications in compliance (e.g., ACAMS, ICA) or financial crime prevention.
• Experience working within financial institutions, consultancies, or regulatory technology vendors.
• Exposure to NetReveal Transaction Monitoring System (TMS) is highly desirable.
• Understanding of data analytics and statistical concepts for scenario threshold setting.

Diversity & Inclusion Statement:
We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.

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