Introduction

About Us

SymphonyAI is a leading enterprise AI solutions provider helping retailers and manufacturers optimize business operations through advanced analytics, planning, and automation solutions. Our products support global organizations in improving supply chain efficiency, inventory performance, forecasting accuracy, and customer satisfaction.

We are committed to delivering measurable outcomes for our clients through innovative technology, deep domain expertise, and strong customer partnerships.

Job Description

Job Summary

We are looking for a Senior Functional / Design Lead to own the functional design of Symphony GOLD V6 migration programs for European grocery retailers, with a current flagship migration at a major Central European grocery chain.

This is a design-authority role: the consultant leads functional design across the ordering, store-operations, mobile, and forecasting/replenishment domains (in GOLD: GCO, GSO, GSM2, GDF, GWR), facilitates customer workshops, and owns the functional design deliverables of the migration. The role also serves the incoming upgrade-program pipeline, where comparable PM + functional-lead + analyst structures are being stood up.

Key Responsibilities

Functional Design Authority

Own future-state functional design for GOLD V6 migrations: scope, design decisions, and functional architecture across ordering, store operations, mobile, and forecasting/replenishment domains.

Produce and quality-assure functional design documentation, gap analyses, and migration design deliverables.

Arbitrate functional design questions between customer business teams, technical leads, and product.

Workshops & Customer Leadership

Plan and facilitate customer design workshops on site and remotely.

Lead functional validation cycles with customer key users through migration phases.

Support customer decision-making on standard-vs-specific trade-offs during migration.

Program Delivery

Work within migration program structures (PM + functional lead + analysts + technical leads) and hold functional milestone commitments.

Support test scoping, UAT preparation, and cutover readiness from the functional side.

Contribute functional-lead capacity to new upgrade programs entering delivery.

Qualifications

4+ years of retail-systems functional consulting experience.

Expert-level functional depth, on Symphony GOLD or an equivalent renowned, market-established and referenceable SCM solution, across ordering, store operations, mobile, and forecasting/replenishment domains (in GOLD: GCO, GSO, GSM2, GDF, GWR).

Functional design leadership on at least one major platform migration or re-implementation program.

Strong workshop facilitation and design-documentation skills in a customer-facing setting.

Ability to hold design authority across parallel workstreams and arbitrate between business and technical stakeholders.

Fluent English; readiness for recurring on-site presence in Central Europe.

Preferred Qualifications

Polish language or Central European retail market exposure.

GOLD V6 migration or upgrade program experience.

Experience standing up new program structures (PM + functional lead + analyst teams).

About Us

What We Offer

Competitive salary and benefits package.

Opportunity to work on high-impact retail transformation and managed-services programs.

Exposure to leading European and global retailers on the Symphony GOLD platform.

A collaborative and fast-paced work environment.

Learning and growth opportunities across supply chain, retail, and enterprise AI solutions.