Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.

At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.

Role Overview:

We are seeking a motivated Cash Collection Specialist with 2+ years of experience. The ideal candidate will have financial knowledge, excellent problem-solving skills, and the ability to work independently while supporting and collaborating with team members.
Responsibilities

• Manage the day-to-day cash collection process while delivering excellent customer service.
• Perform cash allocation activities accurately and efficiently.
• Resolve client queries, monitor KPIs, and collaborate with Partners.
• Ensure compliance with company policies, maintaining high quality standards and service excellence.
• Work closely with local Finance teams and various stakeholders.
• Monitor assigned accounts and escalate complex issues when necessary.

Requirements

• Minimum 2 years of experience in cash collection.
• Advanced English and French proficiency.
• Intermediate Excel skills (data extraction and analysis).
• Strong teamwork and collaboration skills.
• Excellent organizational and time management abilities.
• Strong problem-solving skills.
• Advanced customer service and interpersonal skills.

Benefits

• Private medical healthcare provided by Medicover
• MultiSport card
• Benefit Cafeteria system
• Option to join a private insurance plan
• An additional day off for your birthday
• Tailored learning & development opportunities
• Hybrid work model with a modern office in Warsaw city center