Lead Risk Delivery

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

This is the role where delivery either comes together - or doesn't.

You will lead the Risk Technology delivery portfolio end-to-end, bringing structure, control, and momentum across a landscape of complex, high-stakes programmes. From onboarding and ODD to transaction monitoring and regulatory delivery, you ensure the portfolio is not just active - but performing.

Where others see a collection of projects, you see a system:
priorities, dependencies, risks, and outcomes.

You step in when delivery starts to fragment - when too many initiatives compete for attention, when ownership becomes unclear, and when progress turns into reporting instead of results.

You bring clarity. You enforce discipline. You make delivery happen.

Day-to-day responsibilities

Own the Risk delivery portfolio

• Lead the full portfolio across Risk Technology initiatives: CDD, onboarding, ODD remediation, transaction monitoring, and regulatory programmes

• Ensure alignment between business priorities, regulatory commitments, and technology delivery

• Maintain a clear, consolidated view of status, risks, dependencies, and outcomes

Drive execution and delivery discipline

• Shift focus from activity tracking to milestone-based, outcome-driven delivery

• Ensure every initiative has clear ownership, defined milestones, and measurable outputs

• Intervene when delivery drifts - and reset teams toward execution

Bring structure across programmes

• Translate a fragmented delivery landscape into a coherent, prioritised roadmap

• Define and enforce a Now / Next / Later view across the portfolio

• Ensure there is a single source of truth on what is being delivered, when, and why

Manage cross-programme dependencies

• Identify and actively manage dependencies across platforms (e.g., Fenergo, TM, onboarding journeys)

• Surface conflicts early and drive trade-off decisions

• Ensure sequencing decisions maximise delivery impact and minimise rework

Raise and resolve risks early

• Proactively identify delivery risks, bottlenecks, and capacity constraints

• Escalate with clarity - always with a proposed resolution

• Ensure risks are managed as execution topics, not just reported

Lead high-impact governance and forums

• Run portfolio-level governance with a focus on decisions and accountability

• Ensure meetings produce outcomes: decisions, owners, and deadlines

• Eliminate noise, repetition, and passive status reporting

Own the narrative upward

• Translate portfolio complexity into clear, executive-level insights

• Provide concise updates focused on what matters: progress, risks, and decisions needed

• Support ExCo-level reporting with structured, outcome-driven messaging

Who are we looking for

A portfolio leader, not a status aggregator

• You have led complex delivery portfolios, not just individual projects

• You know how to turn multiple moving parts into a coherent delivery system

Strong delivery and governance mindset

• You bring discipline: clear milestones, ownership, tracking, escalation

• You are comfortable stepping in to reset structure and expectations

Deep understanding of risk and regulatory delivery

• Experience in risk, compliance, or regulated environments

• You understand the pressure of regulatory deadlines and audit expectations

Execution-first mentality

• You prioritise outcomes over activity

• You challenge delays, push through blockers, and don't accept "in progress" as a result

Clarity and influence

• You simplify complexity into clear decisions and actions

• You can challenge senior stakeholders and drive alignment across functions

Comfort in ambiguity

• You operate effectively where ownership is unclear and structure is evolving

• You create clarity where it does not yet exist

Presence and leadership

• You bring authority and calm into complex discussions

• You raise the bar on accountability, preparation, and delivery standards

• You leave every meeting with a plan - not questions

This is a role for someone who wants to own delivery at scale - not a project, not a stream, but the system that makes Risk Technology deliver.

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).
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Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Information at a Glance