Description du poste

Type de métier
Types de métiers Crédit Agricole S.A. - Gestion des opérations

Intitulé du poste
CLIENT OPERATIONS OFFICER - TRANSFER AGENT - FUND DISTRIBUTION SERVICES H/F

Type de contrat
CDD

Durée (en mois)
9 months

Date prévue de prise de fonction
01/10/2026

Poste avec management
Non

Missions

Within the Fund Distribution Services department, as a Client Operations Officer (Transfer Agent) you will be responsible for processing investor orders (subscriptions, redemptions, transfers or conversions) within the defined deadlines and for pre-advising the fund managers. You will be the main point of contact for clients and investors, handling their requests and ensuring high-quality service.

Your main responsibilities will include:

• Checking and processing orders on fund units
• Capturing orders received by fax
• Performing first-level operational controls
• Ensuring NAVs are received and orders are correctly executed
• Responding to investor queries and managing KYC-related matters in coordination with the investor KYC teams in Luxembourg
• Processing and monitoring outstanding items on securities and cash
• Responding to management company requests
• Monitoring fund events (dividends, mergers, liquidations, capital increases)

Localisation du poste

Zone géographique
Europe, Suisse

Ville
Nyon

Télétravail
occasionnel

Critères candidat

Niveau d'études minimum
Bachelor

Formation / Spécialisation

• Bachelor's degree (3 years of higher education) or equivalent
• Higher education degree in Economics, Finance/Accounting, Business Administration

Niveau d'expérience minimum
3 - 5 ans

Expérience

• 3-5 years of professional experience, ideally in fund distribution, transfer agency or a similar field

Compétences recherchées

• Proactive and flexible
• Organized, with the ability to manage daily deadlines
• Strong team spirit and resilience to stress
• Good understanding of the investment funds environment

Outils informatiques

• Good command of standard Office tools
• Ideally, experience with CACEIS tools related to Transfer Agent activities (COMET, HOLDING, BCT, OST DIV)

Langues
Fluent French and English (spoken and written). German would be an asset