Credit Controller

Location: Gloucester
Salary: Competitive
Contract: Temp to Perm
Hours: Full-time, Monday to Friday

The Role

We are looking for an experienced Credit Controller to join a well-established business based in Gloucester on a temp-to-perm basis. This is an excellent opportunity for a proactive and organised individual to join a busy finance team, taking responsibility for managing customer accounts, reducing outstanding debt and maintaining positive customer relationships.

Key Responsibilities

• Manage a portfolio of customer accounts, ensuring outstanding balances are collected within agreed payment terms.
• Proactively contact customers via telephone and email to chase overdue invoices and resolve payment queries.
• Monitor aged debt reports, identifying overdue accounts and escalating potential issues where necessary.
• Investigate and resolve invoice discrepancies, account queries and payment disputes.
• Allocate customer payments and maintain accurate account records.
• Build and maintain strong relationships with customers and internal departments to support timely payments.
• Prepare and issue customer statements, payment reminders and regular account updates.
• Support month-end processes and provide updates on aged debt and cash collection performance.

About You

• Previous experience in a Credit Control role.
• Confident communicating with customers at all levels and handling payment queries professionally.
• Strong organisational skills with the ability to manage a busy ledger and prioritise workloads.
• Good attention to detail and confident working with financial information.
• Comfortable using Excel and accounting systems.
• Proactive approach to debt collection, with the confidence to follow up outstanding balances.

The Opportunity

This is a great opportunity to join an established business on a temp-to-perm basis, offering a varied Credit Control position within a supportive finance team.