Introduction

At Pen, we don't just underwrite risk, we unlock possibility. We're a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we're transforming what it means to be an MGA in today's insurance landscape. Whether you're shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients-and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you're looking to join a team that's rewriting the future of underwriting, we'd love to hear from you.

Overview

Are you ready to take your underwriting career to the next level?

Pen Underwriting is looking for a Senior Underwriter to join our Risk Managed Commercial team. This is your chance to work with a dynamic team, manage a diverse portfolio, and make a real impact in the insurance industry.

The role will focus on underwriting and servicing new, existing or both new and existing accounts.

You'll have the opportunity to grow your expertise, mentor others, and contribute to our success.

How you'll make an impact

• Manage and grow a portfolio of renewal accounts, working closely with clients to address rating and adjustment enquiries.
• Develop new business opportunities, ensuring excellent outcomes for clients, brokers, and insurers.
• Evaluating risks, handling technical claim cover requests, and liaising with brokers, insurers, and internal teams.
• Review and approve referrals from Underwriters and Assistant Underwriters.
• Operating within your delegated underwriting authority.
• Mentoring and training junior team members, sharing your expertise to help them grow.
• Developing a deep understanding of Pen's coverage offerings.
• Analysing and interpreting data to compile statistics.

About you

• CII/Dip CII qualification or equivalent, with A-Level education or similar.
• Underwriting experience in servicing accounts, use specialist technical knowledge to handle claim queries, ensuring a connected service.
• Firm grasp of risk exposure, able to determine the acceptance criteria and risk classifications in a range of complex or unfamiliar situations.
• Experience in underwriting and servicing accounts, including handling claim queries.
• Proactive communicator with strong negotiation skills and a keen eye for detail.
• Strong trading and negotiation skills ensuring excellent outcomes for the customer, brokers, Pen and Insurers.
• Experience of planning and prioritising client renewals and seeking new business opportunities.
• Analytical and problem-solving skills.
• A positive, team-oriented attitude with a commitment to delivering excellent service.
• Eligibility to work in the UK.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)