Location: City of London - 4 days per week on-site
Salary: £44,000 Per Annum
Contract: 12 months FTC
We are partnering with a fast-growing, design-led workspace provider seeking a Credit Control Supervisor to strengthen their finance team during a period of transformation.
This is a key leadership role within a dynamic, multi-site organisation operating in the hospitality, retail, hotel, and real estate sectors. You will manage a small credit control team while owning month-end close activities, investor reporting, customer relationships, and risk mitigation in a high-volume, complex ledger environment.
About the Role: As Credit Control Supervisor, you will report to the Head of Transactional Finance and play a hands-on leadership role in credit control operations. You will lead a small team, drive process improvements, and ensure robust collections, billing, and compliance processes while supporting the wider finance transformation. This is a visible position with exposure to senior stakeholders and investors.
Key Responsibilities
• Own and manage all credit control-related month-end close activities and prepare monthly debt packs for investors.
• Lead a team of 2-3 (including mentoring the Senior Credit Controller), providing coaching, performance management, and KPI tracking.
• Manage key customer and internal stakeholder relationships (Sales, Building Managers, Billing, and Legal) to resolve issues and ensure timely billing, onboarding, and collections.
• Identify and mitigate credit risks, support compliance, and flag delinquency issues to the CFO.
• Drive continuous improvement and automation initiatives within credit control processes.
• Collaborate across the business to support dilapidations, churn, and overall financial governance.
Requirements
• Proven credit control leadership experience in a complex, multi-site organisation (hospitality, retail, hotel, or real estate sectors strongly preferred).
• Experience managing a sizable ledger and high-volume customer base, with the ability to manage both upwards (senior stakeholders) and downwards (team leadership).
• Strong month-end close and financial reporting skills, with advanced MS Excel proficiency.
• Excellent stakeholder management, negotiation, and relationship-building skills.
• Team-oriented with a strong cultural and team fit.
• Immediate or short notice availability preferred.
Desirable
• Familiarity with SAP Business ByDesign and/or Salesforce.
• Experience in finance transformation or process improvement projects.
• Investor reporting or CICM qualification.
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With a team of 180 and growing every day, Goodman Masson is London’s specialist Finance and Technology recruitment business. Voted ‘Recruitment Agency of the Year 2021', our passion for what we do is clear.
Based in London, Düsseldorf and New York, we hire across Finance, Technology and Specialist markets including the areas of Accountancy & Finance, Audit, Actuarial, Banking Operations, Change Management & Transformation, Compliance, Investment Management, Tax, Treasury, Housing Development, Pharmaceuticals, Technology, Digital & Data and Software Engineering.
We successfully provide both contingent recruitment and RPO solutions to a wide range of clients, through a brilliant understanding of sourcing and recruiting, the creation and evolution of employer brands and the fascination in the modern workplace.
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