Operational Control & Resilience (AVP)
Hays London, United KingdomOperational Control & Resilience (AVP)
Assistant Vice President - Operations Control & Resilience
London | Permanent | Competitive Salary + Excellent Benefits
Drive Risk Excellence Within a Leading Financial Institution
A highly respected financial services organisation is seeking an Assistant Vice President - Operations Control & Resilience to join its growing Business Risk & Controls function.This is an excellent opportunity for an experienced operational risk, controls, audit, or resilience professional looking to take on a broad and visible role within a regulated environment. You'll play a key role in strengthening the organisation's control framework, enhancing operational resilience capabilities, and delivering assurance activities that support business continuity and regulatory compliance.Working closely with senior stakeholders across operations, risk, compliance, technology, and business functions, you will help shape a robust control environment while supporting strategic resilience initiatives.
The OpportunityAs an AVP within the Operations Control & Resilience team, you will:
- Lead and perform control testing, quality assurance reviews, and control validation activities
- Partner with control owners to identify weaknesses, manage remediation plans, and strengthen operational controls
- Support and challenge Risk & Control Self-Assessments (RCSAs) across business functions
- Conduct walkthroughs, testing procedures, and evidence reviews to assess control effectiveness
- Analyse control deficiencies and provide recommendations to mitigate operational risk exposure
- Contribute to operational resilience programmes, including Important Business Services (IBS), impact tolerances, scenario testing, and contingency planning activities
- Support governance, executive reporting, and regulatory submissions
- Assist with crisis management, business continuity, and resilience assurance initiatives
- Promote strong control ownership and a risk-aware culture across the organisation
- Work with senior stakeholders to drive continuous improvement of risk, control, and resilience frameworks
About YouThe successful candidate is likely to have experience in one or more of the following areas:
- Operational Risk
- Controls Testing & Assurance
- Internal Audit
- Compliance Monitoring
- Business Continuity Management
- Operational Resilience
- Non-Financial Risk Management
Key Requirements
- Proven experience within Financial Services, ideally Banking or Capital Markets
- Strong understanding of operational risk and control frameworks
- Experience performing control testing, quality assurance reviews, risk assessments, or audit activities
- Knowledge of UK Operational Resilience regulations and industry expectations
- Exposure to Incident Management, Crisis Management, Business Continuity, or Resilience frameworks
- Experience supporting or conducting RCSA activities
- Strong analytical, reporting, and problem-solving capabilities
- Excellent stakeholder management skills with the ability to influence at all levels
- Strong communication and presentation skills
- Proficiency in Microsoft Office including Excel, PowerPoint, Word, and Visio
Desirable Experience
- Understanding of DORA (Digital Operational Resilience Act)
- Exposure to assurance standards such as SOC 2, ISAE 3000, or similar control frameworks
- Experience supporting Operational Resilience, IBS mapping, impact tolerance assessments, or scenario testing
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please Stay Alert to Potential Scams
We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.
If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.
Instead, please report the message to our support team at support@efinancialcareers.com.
It is advisable to always verify job offers directly with the hiring company.