Pensions Administrator

UK Wide locations

A rapidly growing employee benefits consultancy, real flexibility, and a genuine career path ahead of you.

We're working with a respected pensions administration provider seeking to appoint a Pensions Administrator to their team. With offices across the UK and also remote working options, this will appeal to those seeking an environment with real career development opportunity and great flexible working.

The role

Your key areas of focus will include:

• Administering pension casework for deferred, active, and retired members, including retirement calculations, transfers, leavers, and death cases.
• Answering member enquiries and providing clear, reliable guidance on pension matters via written correspondence and case management.
• Updating and maintaining member records compliantly, adhering to GDPR requirements and scheme rules.
• Supporting the consulting team proactively on client queries and technical pensions issues.
• Consistently meeting agreed SLAs and key performance metrics while contributing to a culture of continuous improvement.

What you'll bring

Our client is looking for someone with a strong background in pensions administration, ideally spanning both DB and DC schemes.

Specifically, you'll be able to demonstrate:

• A track record working across pensions products, including manual calculations and scheme event processing.
• A high level of accuracy and attention to detail in everything you produce.
• The ability to build and maintain lasting relationships with clients, colleagues, and providers.
• Strong organisational skills and the ability to work independently in a high-pressure environment.

Desirable:

• Progression towards a pensions qualification (e.g., PMI or equivalent).
• Experience mentoring or coaching junior team members.