COO Business Governance & Reporting Manager

Hours Per Week: 35

Contract Type: Full Time

COO Business Governance & Reporting Manager ㅤ

Location: Alderley Park
Working style: Hybrid
Contract Type: Permanent

About the role

As part of this role, you'll support the effective operation of COO governance, helping to ensure Board and Executive-level reporting is clear, consistent and focused on effective decision-making.

Key responsibilities include:

• Developing high-quality, decision-focused papers for Board, Executive-level Committees and COO governance forums, including drafting, reviewing and refining reports and updates.
• Providing expert advice to colleagues across the COO function on Group and RLMIS governance processes, standards, templates and procedural requirements.
• Coordinating COO monthly Board updates and supporting contributions to CEO and CFO Board reporting where required.
• Overseeing information flows between COO governance forums and Group governance structures, ensuring appropriate alignment, escalation and consistency.
• Identifying opportunities to simplify, streamline and automate reporting and management information processes.
• Supporting the effective operation of COO governance arrangements and maintaining accurate, accessible governance and process documentation.
• Overseeing COO Operating Committee agendas, actions, outcomes and forward plans, ensuring agreed actions are reflected in future priorities.
• Ensuring governance forums have clearly defined purposes, Terms of Reference, accountabilities and effective information flows.

About you

We're looking for someone with strong governance experience who is confident working with senior and executive stakeholders. You'll be able to turn complex information into clear, concise reporting that supports effective decision-making.

You'll also bring:

• Significant experience developing Board and Executive-level papers, governance updates and senior management reporting.
• Confidence working directly with senior and executive stakeholders, building trusted relationships and providing constructive challenge.
• Strong written and verbal communication skills, with the ability to interpret and synthesise complex information into concise, decision-focused reporting.
• Applied knowledge of governance frameworks and processes within financial services, including experience supporting senior governance forums.
• Experience managing complex governance cycles, including committee agendas, forward plans, Terms of Reference, actions and formal reporting requirements.
• The ability to act as a credible partner and adviser to senior stakeholders.
• Experience improving governance, reporting and MI processes through simplification, standardisation or automation.
• A strong understanding of management information and reporting frameworks, including MI flows, escalation routes and reporting pathways across complex organisations.

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About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise is that we'll all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values : Empowered, Trustworthy, Collaborate and Achieve.

We're proud to reward our people with a competitive benefits package, including generous annual leave, a strong employer pension contribution and private medical cover.

Inclusion, diversity and belonging

We're an inclusive employer and value diversity of background, experience and thought. We believe our differences make us stronger and are committed to creating a workplace where everyone feels respected, supported and able to perform at their best.