Claims Assistant
Claims Assistant
Location: Bicester (Hybrid, 3 to 4 days onsite per week)
Salary: Up to £28,000 per annum
Benefits: Healthcare cover, pension scheme, onsite parking, plus additional company specific perks
About the Role
An opportunity has arisen for a Claims Assistant to join an established claims team in Bicester. Operating on a hybrid schedule working 3 to 4 days onsite each week, this role involves processing First Notification of Loss reports, handling claims documentation, arranging vehicle repairs, and assisting with cost recoveries.
Key Responsibilities
Location: Bicester (Hybrid, 3 to 4 days onsite per week)
Salary: Up to £28,000 per annum
Benefits: Healthcare cover, pension scheme, onsite parking, plus additional company specific perks
About the Role
An opportunity has arisen for a Claims Assistant to join an established claims team in Bicester. Operating on a hybrid schedule working 3 to 4 days onsite each week, this role involves processing First Notification of Loss reports, handling claims documentation, arranging vehicle repairs, and assisting with cost recoveries.
Key Responsibilities
- Manage incoming motor incident notifications over the telephone and record details.
- Process claim forms, invoices, and associated documentation.
- Liaise with clients, external service providers, and third parties regarding incidents.
- Pursue financial recoveries where third party drivers are responsible.
- Resolve outstanding payment balances and dispatch relevant claims invoices.
- Support claims specialists with routine administrative tasks across telephone, email, and post.
- Sound, proven working knowledge within an in house or office based customer service and administrative role.
- Candidates with background experience limited to retail environments will not meet the criteria for this office position.
- Minimum GCSE qualification or equivalent standard, with an NVQ in Business Administration or Customer Service preferred.
- Competence in Microsoft Office applications, specifically Word and Excel.
- Strong telephone manner and capability to manage multiple tasks.
- Ability to work onsite in Bicester for 3 to 4 days weekly.
- Competitive salary up to £28,000 per annum depending on experience.
- Full job training provided.
- Hybrid working arrangements.
- Healthcare scheme.
- Company pension scheme.
- Free onsite parking.
- Additional company specific benefits package.
Job ID JN -062026-2004499
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Morgan McKinley is a global talent services expert, offering the full spectrum of solutions to meet employers’ and jobseekers’ needs.
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