Cyber Service Integration Manager
This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team
Role details
- Title: Service Integration Manager - Cyber
- Salary: £80,000 - £120,000
- Focus of the role: the first-line service-management framework for Cyber services
- Location: London City and home working hybrid (50/50%)
The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement.
Operating within the EMEA-led SIAM integration hub, the role will coordinate Cyber teams, regional technology teams, intragroup providers and third-party suppliers to provide a consistent, controlled and evidence-based view of Cyber service performance across supported regions and entities.
Key Accountabilities
- End-to-End Cyber Service Integration
- International and Cross-Regional Integration
- Cross-Supplier and Cross-Function Coordination
- Cyber Service Performance, Risk and Resilience
- Governance and Integrated Service Reviews
- Stakeholder and Supplier Engagement
- Continual Improvement and Service Maturity
- International Cyber Service Reporting, Catalogue and SLA Management
Skills and Experience
- Strong experience in IT Service Management or service integration within a complex, multi-supplier environment
- Strong experience supporting Cyber or security services as managed end-to-end services
- Ability to influence Cyber, technology, regional and supplier teams without direct authority
- Experience with ServiceNow
- ITIL v4/5
This role is open now for applications, for more information and the chance to be considered, please do send through a CV- Good luck
("service manager" or "service management") and integration and cyber and and security and ServiceNow and itil and siam and bank
("service manager" or "service management") and integration and cyber and security and (ITIL OR SIAM OR BANK)
("service manager" or "service management") and integration and cyber and security and ITIL and SIAM
To find out more about Huxley, please visit www.huxley.com
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
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