Field Service Specialist - Video Telematics


Field-based with travel | Full UK driving licence required



We're looking for an experienced
Field Service Specialist /
Engineer to support the delivery of high-quality video telematics and connected fleet technology installations.



This is a hands-on technical role, but with a strong focus on
quality assurance, documentation, installation standards and continuous improvement . It would suit someone from a
telematics, vehicle CCTV, MDVR/DVR, dashcam, tracking, auto-electrical or fleet technology background who is confident working across commercial vehicles.



You will support
pilot and first-of-type installations for new customers, vehicle types, hardware and installation methods, capturing clear photos, notes, risks and lessons learned. You will also help create and update practical
Vehicle Installation Plans/Procedures , including mounting positions, cable routes, connection points, parts required and testing steps.



A key part of the role will be improving quality across the field network. You will carry out
quality checks and audits , review completed installations, identify defects or recurring issues, and support corrective actions. You will also help develop practical training material and guidance for internal engineers and third-party installation partners.



We're keen to speak with candidates who have:

• Experience with telematics, vehicle CCTV, MDVR/DVR, tracking, dashcams or connected vehicle systems


• Strong vehicle electrical knowledge, including safe wiring, permanent/ignition feeds, fusing and grounding


• Experience working across HGVs, LCVs, vans, trailers, plant or commercial fleets


• Strong fault-finding and diagnostic skills


• Excellent attention to detail and a quality-focused approach


• Confidence producing clear installation notes, audit reports, photos, training material and engineer guidance


• The ability to challenge poor standards professionally and support improvement across the field team

This is a great opportunity for a technically strong field engineer who enjoys problem-solving, improving standards and creating clear documentation, rather than simply completing standard installations.



Please get in touch to find out more.